更快、更便宜、更智能——聊天机器人的下一代发展方向
公司规模
SME
地区
- America
- Asia
国家
- India
- United States
产品
- Streebo Digital Experience Accelerator
- IBM Watson Assistant
- IBM Cloud Pak for Applications
- IBM Cloud Pak for Data
- IBM Cloud Pak for Integration
技术栈
- IBM Watson Language Translator
- IBM Watson Natural Language Understanding
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 分析与建模 - 自然语言处理 (NLP)
- 应用基础设施与中间件 - API 集成与管理
适用行业
- Software
- Professional Service
适用功能
- 商业运营
- 销售与市场营销
用例
- 对话机器人
- 计算机视觉
- 语音识别
服务
- 软件设计与工程服务
- 系统集成
关于客户
Streebo Inc. 是一家移动技术解决方案开发商，其解决方案由预制、预制组件组成，可提供广泛的定制。该公司总部位于德克萨斯州休斯顿，在印度艾哈迈达巴德设有办事处。IBM 业务合作伙伴 Streebo 成立于 2008 年，最初是一家服务公司，现已转型为移动技术解决方案开发商。该公司构思了一种新的聊天机器人加速器解决方案，需要合适的技术和支持才能将这种新工具推向市场。
挑战
移动技术解决方案开发商 Streebo Inc. 构思了一种新的聊天机器人加速器解决方案，但需要合适的技术和支持才能将这种新工具推向市场。该公司的许多现有客户已经联系了该公司，要求提供包含聊天机器人和消息传递功能的数字化转型应用程序。然而，满足这些要求的过程并不理想。为了将这种突破性的加速器推向市场，Streebo 需要合适的技术和合适的合作伙伴。
解决方案
Streebo 选择将 IBM Watson 技术融入其新的聊天机器人加速器中。Streebo 数字体验加速器 (DXA) 提供了一个低代码、无代码开发平台，无需长时间的培训即可创建细致入微、强大而智能的聊天机器人。IBM Watson Assistant 是该解决方案的核心，Streebo 加速器建立在其上。然后，用户可以从已开发的聊天机器人模板和小部件目录中进行选择，以创建符合其独特需求的定制解决方案。DXA 还可以与 IBM Cloud Pak for Data 一起使用，允许在本地或多云环境中部署这些对话聊天解决方案。对于希望实现整个应用程序基础架构现代化、将 AI 融入新聊天机器人和架构的企业，Streebo 充分利用了 IBM Cloud Pak for Applications 和 IBM Cloud Pak for Integration。
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
SET Creative Ditches Google Vault for Datto Backupify
When Kienholz first started at SET, the staff was using Microsoft Outlook for email with no form of data backup. It became apparent that something needed to change as the staff was often burdened with trying to recover emails from departed employees. Kienholz transitioned the team to Google’s Gmail and implemented Google Vault for backup purposes. While SET employees quickly adjusted to Gmail, which many use for personal email, the same could not be said for Google Vault. “Unlike most Google products, Vault was not user friendly at all. It’s very hard to search for items. We never really figured out how to do a restore either,” explained Kienholz. Due to SET’s work with high-profile brands, projects often go through many rounds of revisions right down to the eleventh hour. This means that every bit of information - especially data living in project managers’ emails - is crucial to delivering clients a polished design at deadline.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
Arctic Wolf Envelops Teamworks with 24x7 Cybersecurity Protection and Comprehensive Visibility
Teamworks, a leading athlete engagement platform, faced rising cyberthreats and needed enhanced visibility into its network, servers, and laptops. With software developers connecting from all over the world, the company sought to improve its security posture and position itself for future growth. The company had a secure platform but recognized the need for a more proactive solution to identify gaps within its technology infrastructure. Data exfiltration and malicious access were top concerns, prompting the need for a comprehensive security upgrade.
Case Study
Sawback IT and Datto Save Client From a Costly Mistake
Ballistic Echo, a software development house, faced a critical challenge when human error led to the deletion of thousands of lines of unique code. This incident occurred before the code was pushed to source control, resulting in significant loss of time, revenue, and work. The previous file-level backup solution they used was slow and inefficient, making it nearly impossible to manually recreate the lost work. The need for a more reliable and efficient business continuity solution became evident to avoid such disasters in the future.
Case Study
Opal Helps Customers Shine Thanks to Datto
SP Flooring & Design Center faced a ransomware attack that encrypted and locked their files. The attack was initiated through a compromised service account set up by an outside vendor. The ransomware infection was isolated quickly, but there was a concern about the extent of the data at risk. The company had backups in place but was unsure of how much information was compromised. The situation required immediate action to prevent further damage and restore the affected data.
Case Study
Zapier Aggregates Multiple Analytics in a Single Dashboard with the New Relic Platform
Zapier, a company that enables non-technical users to push data between hundreds of web applications, was facing a challenge in automating and provisioning servers for optimal performance. The company's environment consisted of 50 Linux servers on the Amazon Elastic Compute Cloud (EC2), a Django application split across several servers, and a backend consisting of a dynamic number of celery task workers fed by messages published to a RabbitMQ cluster. They also maintained a number of internal web services on nginx in front of Gunicorn and Node.js processes. Redis handled simple key and value stores, with logging handled by Graylog2 and ElasticSearch. However, they realized that no level of automation would be sufficient without an effective monitoring solution in place. They needed a tool that could provide immediate alerts when something was breaking and could be easily implemented into their environment.
