公司规模
SME
地区
- Europe
国家
- Germany
产品
- CDNetworks Content Acceleration
技术栈
- Content Delivery Network
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- Software
适用功能
- 销售与市场营销
用例
- 大规模定制
服务
- 云规划/设计/实施服务
关于客户
Infernum Productions AG is an international online games publisher and developer, with its head office in Berlin. Founded in the summer of 2011, the company specialises in high-quality free-to-play titles, as well as in the areas of social and mobile entertainment. Infernum’s experienced industry specialists have already developed and successfully marketed numerous international fantasy MMORPGs (massively multiplayer online role playing games). The fantasy MMORPG “Dragon’s Prophet” is the young company’s second licensed game. It represents another chapter in the success story that began in mid-2012 with the Infernum game “Brick-Force”, a browser-based fun shooter that was a hit with over 2.5 million players worldwide.
挑战
Infernum Productions AG, an international online games publisher and developer, faced a challenge with their fantasy MMORPG “Dragon’s Prophet”. The game required users to download and install an approximately 10 GB data packet prior to playing. Even with relatively fast data connections, download times often reached up to 4 hours. This long waiting period tested the patience of many users, often resulting in the interruption of the download and negative comments in the Gamer forums. The transfer speed and conversion rate (the ratio between downloads and actual game registrations) required significant optimisation to expand the gaming community, especially in the key geographical regions of Germany, France, Great Britain and Poland.
解决方案
CDNetworks emerged as the clear winner in both trial runs. The judges were won over not only by the lowest average download time and the highest conversion rate between downloads and game applications. The responsive and pragmatic support also proved to be one of the great strengths of CDNetworks and thus as an important argument when placing the order. In case of technical problems with the download, it could be overcome partly in direct support contact with the user, without the active involvement of Infernum itself. A content acceleration solution was used that automatically distributed the data via the fastest route to users across the world, transferring the data from a powerful edge server, rather than reacquiring it from the original server. It combines fast response times with better performance and smooth data delivery and provides high user satisfaction, even under heavy loads.
运营影响
数量效益
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