信息自由法（FOIA）
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- SureView Analytics
技术栈
- Big Data analytics
- Business Intelligence
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 分析与建模 - 大数据分析
适用功能
- 商业运营
用例
- 搜救
服务
- 数据科学服务
关于客户
本案例研究中的客户是美国政府部门，该部门收到大量《信息自由法》（FOIA）请求。2012 财年，该部门收到超过 22,000 份《信息自由法》请求。为了满足需求，该部门全职或兼职聘用了近 375 名《信息自由法》专家。该部门在回复时效性方面遇到了困难，专家平均需要 33 天才能回复请求。该部门正在寻求一种解决方案来增强其搜索能力并缩短响应时间。
挑战
自 1960 年代以来，《信息自由法》 (FOIA) 一直是美国人获取政府机构保存的数据和知识的途径。然而，该系统却成为其自身成功的牺牲品，每年有超过 550,000 份请求，占所有此类请求的 90% 的 15 个美国部门和机构不堪重负。这些部门在回复的及时性、沟通的有效性以及向公民传递信息的便利性方面都遇到了困难。一个部门在 2012 财年收到了超过 22,000 份 FOIA 请求，平均需要 33 天才能回复请求，其中 22 天用于查找所需数据。该部门正在寻求一种解决方案来增强其搜索能力并缩短响应时间。
解决方案
2014 年 10 月，该部门求助于 Forcepoint 及其 SureView Analytics 解决方案来解决这些问题。SureView Analytics 是一个经过验证的大数据分析和信息共享企业平台。它的搜索功能使用户能够即时访问所有现有数据，从而提供 FOIA 请求的完整图景。凭借领先的联合搜索，它可以快速连接任意数量的远程数据源（例如内部或外部数据库、网站、电子邮件和文档），以在几秒钟内获取可操作的结果。该解决方案的总拥有成本非常低，部署迅速，并消除了大量数据重复。由于 SureView Analytics 具有可定制的 Web 界面，专门用于自动执行可重复的搜索程序，因此查询可以快速轻松地执行，几乎不需要用户交互，并且可以快速跨机构采用。
运营影响
数量效益
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