公司规模
Large Corporate
地区
- America
国家
- United States
产品
- EthicsPoint
技术栈
- Hotline Intake
- Incident Management
- Awareness Solutions
实施规模
- Enterprise-wide Deployment
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用功能
- 商业运营
- 人力资源
用例
- 欺诈识别
- 监管合规监控
服务
- 软件设计与工程服务
- 系统集成
关于客户
Fulton Financial Corporation is a $16.9 billion financial holding company based in Lancaster, Pennsylvania. The company provides a wide range of financial products and personalized services in Pennsylvania, Maryland, Delaware, Virginia, and New Jersey. Fulton is comprised of several different banking subsidiaries, and offers comprehensive products and services provided by talented employees who care about each and every relationship. The company has over 3,500 employees.
挑战
Fulton Financial Corporation, a part of the highly-regulated banking industry, had been using an internal system to meet federal requirements and identify potential risks early. However, this system did not instill confidence among employees, had limited functionality, and was difficult to staff. The company wanted to take a more proactive approach to risk, especially in the current economy where financial organizations are under increased pressure. They needed a new reporting system that would boost employee confidence and help mitigate risk.
解决方案
Fulton Financial Corporation selected EthicsPoint to provide employees with a safe, anonymous way to report any suspected fraud or misconduct. The company worked with NAVEX Global’s Implementation team to configure its EthicsPoint system. The system was modified to ensure clarity and ease of use. EthicsPoint allows Fulton to sort data into categories, analyze trends at each of its subsidiaries, and notify three departments automatically when a report is submitted: Legal, Human Resources, and Internal Audit. This setup helps keep everybody accountable with a system of checks and balances.
运营影响
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