公司规模
SME
地区
- America
国家
- United States
产品
- Sage 100 ERP
- Sage ACT!
技术栈
- ERP Software
- Contact Management Software
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 消费品
适用功能
- 销售与市场营销
- 商业运营
用例
- 供应链可见性(SCV)
- 库存管理
服务
- 系统集成
关于客户
GCI Outdoor 是一家成立十年的成功公司,设计、制造和销售各种户外椅子,包括其最畅销的 Everywhere Chair®,该椅子可调节以在山坡地形上保持平衡。该公司总部位于康涅狄格州希格纳姆,拥有一个办事处。它拥有 11 名员工,从事户外配件分销行业。随着 GCI Outdoor 的发展,它发现其入门级 QuickBooks 会计软件正成为一个限制因素。该公司需要复杂的库存控制功能,例如多仓库和物料需求计划 (MRP) 功能。它依靠数十个电子表格来跟踪销售和库存水平,这变得难以管理。
挑战
GCI Outdoor 是一家设计、制造和销售各种户外椅的公司,其入门级 QuickBooks 会计软件面临挑战。该软件无法跟踪未来订单,并且缺乏复杂的库存控制功能,例如多仓库和物料需求计划 (MRP) 功能。该公司依靠数十个电子表格来跟踪销售和库存水平,这变得难以管理。订单处理时间很长,通常需要 24 小时才能发出新订单。退货处理也是一个繁琐的手动过程,涉及三孔活页夹和大量纸张整理。该公司需要一种可以简化这些流程并为精益运营提供准确供需数据的解决方案。
解决方案
在全面审查了可用的中端市场解决方案后,GCI Outdoor 决定采用 Sage 100 ERP。该软件物超所值,并且能够随着公司的发展和需求的变化灵活地添加其他模块。Sage 100 ERP 使 GCI Outdoor 的订单处理时间缩短了一半。销售人员可以将自己的订单输入销售订单模块,并可获得实时可用商品数量信息,以便与客户分享。该软件的退货授权 (RMA) 模块简化了退货流程,并提供了衡量产品质量和识别潜在制造缺陷的工具。MRP 模块帮助 GCI Outdoor 制定月度销售预测并生成供需估算。
运营影响
数量效益
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