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11:11 Systems > 实例探究 > Gerber Life Insurance gains business resiliency on a budget

Gerber Life Insurance gains business resiliency on a budget

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公司规模
Large Corporate
地区
  • America
国家
  • United States
产品
  • 11:11 Managed Recovery
  • 11:11 Discovery and Dependency Mapping Service
  • 11:11 Colocation
技术栈
  • NetApp Storage Systems
  • NetApp SnapMirror Software
  • Microsoft SQL Server
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Productivity Improvements
技术
  • 基础设施即服务 (IaaS) - 云计算
适用功能
  • 商业运营
服务
  • 云规划/设计/实施服务
  • 系统集成
关于客户
Gerber Life Insurance is a trusted source for life insurance and related offerings for young families for the past 50 years. The company has grown steadily over the years, along with its corresponding technology requirements. The IT environment of Gerber Life, which was once primarily on a mainframe, now encompasses a distributed infrastructure running dozens of critical applications. These applications power interactions and digital transactions with customers and agents. The company has a significant number of servers supporting its development, test, and production environments. Most of these servers are virtualized, but some clustered physical machines support Microsoft SQL Server databases.
挑战
Gerber Life Insurance has been growing steadily over the years, and with this growth, its technology requirements have also increased. The company's IT environment, which was once primarily on a mainframe, now includes a distributed infrastructure running dozens of critical applications. These applications power interactions and digital transactions with customers and agents. As the company's business applications became mission-critical, Gerber Life recognized the need for a better disaster recovery plan. The company decided to outsource recovery to a third-party service provider to keep pace with the business.
解决方案
Gerber Life turned to 11:11 Systems, formerly Sungard Availability Services (Sungard AS) and 11:11 Managed Recovery, which provides the people, processes, and infrastructure needed to recover critical applications and quickly restore business operations. The service includes extensive planning, process design, and testing. Continuing program management ensures full recoverability, even with constant IT changes over time. Gerber Life has established high-level goals for the MRP service: to resume servicing customers within one day following a disaster, and to resume sales and other operations within two days following a disaster. The data on Gerber Life's storage systems is now replicated using NetApp SnapMirror software transmitting to additional NetApp systems colocated in the [11:11] Philadelphia data center.
运营影响
  • Fast recovery and reduced risk for business-critical applications.
  • Fully managed DR solution minimizes demands on internal staff.
  • Production and recovery environments are in better sync for improved business performance.
  • DR testing to achieve 24-hour Recovery Time Objective (RTO).
数量效益
  • Resumption of customer service within one day following a disaster.
  • Resumption of sales and other operations within two days following a disaster.

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