公司规模
Large Corporate
地区
- Africa
国家
- South Africa
产品
- IsoMetrix Quality Management
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
适用行业
- 运输
适用功能
- 质量保证
服务
- 系统集成
- 培训
关于客户
Transnet Freight Rail 是一家位于南非约翰内斯堡的运输公司。该公司拥有约 2900 名员工,其中 67 人是系统用户。在实施 IsoMetrix 之前,该公司依靠手动系统进行质量管理。这些系统主要是基于纸张和电子表格,因此很难生成报告和分析趋势。该公司需要一个可以简化这些流程并提高效率的解决方案。
挑战
总部位于南非约翰内斯堡的运输公司 Transnet Freight Rail 的质量管理系统面临挑战。在实施 IsoMetrix 之前,该公司的系统主要是纸质和电子表格。这使得生成报告和分析趋势变得极其困难且耗时。该公司需要一种解决方案,可以整合和导入来自先前系统和电子表格的数据,并有效管理变更。
解决方案
2005 年,Transnet Freight Rail 在整个组织内实施了 IsoMetrix 质量管理。IsoMetrix 的推出仅用了三个月时间。该项目最困难的方面是从以前的系统和电子表格中整合和导入数据,以及管理变更。IsoMetrix 为适用于 Transnet Freight Rail 的所有管理系统创建了一个单一平台。它是一种工具,可以规范管理系统、文档和记录,并协调和监控与各种风险学科相关的活动。公司通过训练有素的管理员在内部提供自己的培训和支持。如有必要,服务提供商可以提供技术支持。
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