技术
- 功能应用 - 库存管理系统
- 网络与连接 - 5G
适用行业
- 运输
适用功能
- 物流运输
- 仓库和库存管理
用例
- 最后一英里交付
- 交通模拟
关于客户
Home24 是欧洲最大的在线家具商店,成立于 2009 年。该公司 2016 年净销售额为 2.438 亿欧元,提供来自 800 多家制造商的 150,000 多种产品。 Home24 为其客户提供独特的家具、灯具和家居饰品选择。凭借全球供应商结构和自己的物流地点,Home24 确保客户在几天内收到产品。虽然该公司主要专注于在线业务,但它还在柏林、维也纳、美因河畔法兰克福、汉堡、慕尼黑和杜塞尔多夫经营七个当地陈列室。
挑战
Home24 是欧洲最大的在线家具商店,在管理日益复杂的供应链方面面临着重大挑战。该公司的快速增长导致供应商的扩张,特别是在亚洲,这反过来又延长了运输时间。这给仓库和库存规划带来了困难。作为一家以技术为重点的公司,Home24 寻求一个能够跟上其快速决策流程和整体增长步伐的数字物流合作伙伴。理想的合作伙伴将能够处理供应链的复杂性而不阻碍公司的进步。
解决方案
Home24 在数字物流平台 Forto 中找到了解决方案。有了 Forto,Home24 能够将更多的时间和精力投入到其核心业务上。 Forto 平台的直观操作使物流团队能够无缝过渡。该平台的一个关键特点是其可访问性 - 每个人都可以轻松获取所有通信和文档。无论是谁发起发货,每个团队成员都可以在几秒钟内找到所有必要的信息并成功完成发货。即使来自海关或其他当局的询问也很容易处理,因为所有文件都在线存档并且可以快速找到。除了技术援助外,Home24 还非常重视 Forto 联系人 Tilman 的主动沟通,这帮助解决甚至预防了许多问题。
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