地区
- Europe
国家
- Portugal
产品
- Dundas BI
技术栈
- Business Intelligence
- Data Analytics
- Data Visualization
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 分析与建模 - 实时分析
适用功能
- 商业运营
用例
- 过程控制与优化
- 质量预测分析
服务
- 软件设计与工程服务
关于客户
Medidata 是 Dundas Data Visualization 的增值经销商 (VAR),专门为葡萄牙地方政府开发 ERP 软件。他们的主要目标是使葡萄牙政府使用的技术和软件程序现代化,以应对市场的快速发展。他们致力于通过提供产品和服务(如支持系统、后台应用程序、文档存储库等)来持续发展,从而越来越满足葡萄牙市政当局及其居民的需求。Medidata 致力于为客户提供 ERP 软件产品和服务,帮助促进自治、改善文档管理和增强工作流程。
挑战
Medidata 是 Dundas Data Visualization 的增值经销商 (VAR),专门为葡萄牙当地政府开发 ERP 软件。客户要求他们提供软件,使他们能够更好地分析和处理他们使用的 ERP 软件产生的宝贵数据。Medidata 认为有必要在其软件产品组合中添加商业智能 (BI) 和分析解决方案。通过提供 BI 和分析解决方案,Medidata 的客户将能够做出更好、更明智的决策,以提高他们的效率和生产力,根据需要重新定义他们的流程,并在需要时增加或减少资源。除了外部需求之外,Medidata 还希望获得一个 BI 和分析解决方案,以检测他们自己内部使用的软件中的数据质量问题。
解决方案
Medidata 自 2009 年初以来就一直与 Dundas Data Visualization 保持着合作关系,当时 Dundas 的开发核心是商业智能组件。他们决定迁移到 Dundas BI 被认为是一个“自然选择”,因为目前的关系以及他们对 Dundas 的传统产品的满意度。Dundas 更好地了解了 Medidata 计划如何销售和营销 Dundas BI,并能够制定专门针对 Medidata 需求的支持计划。创建了一个入职流程,使 Medidata 有机会在较长时间内在全面支持下测试 Dundas BI。Dundas 还提供了多媒体培训内容和网络研讨会,简化了学习曲线,从而提高了 Medidata 组织内的采用率。
运营影响
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