How One Towing Business Turned HOS Regulations to Its Advantage Using FleetLocate
公司规模
SME
地区
- America
国家
- United States
产品
- FleetLocate
技术栈
- GPS Tracking
- Mobile App
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
技术
- 传感器 - 全球定位系统
适用行业
- 汽车
适用功能
- 物流运输
用例
- 车载远程信息处理
- 车队管理
- 实时定位系统 (RTLS)
服务
- 系统集成
关于客户
Best Towing is one of the oldest and most trusted towing companies in the Huntington Beach area. For more than 30 years, they have been helping stranded drivers get back home after vehicle breakdowns. The company has been recognized three times as “Service Provider of the Year” and has even been featured on the television show “Overhaulin.” Josh Goodner, the go-to tech guy at Best, is in charge of anything related to technology for the company as well as in the trucks. The company's 26-vehicle fleet provides 24/7 service and handles about 4,500 AAA calls per month. It’s Josh Goodner’s job to provide technical support on the backend so drivers can help customers quickly, and without a hitch.
挑战
Best Towing, a trusted towing company in the Huntington Beach area, was facing challenges with compliance to Hours of Service (HOS) regulations. The company was using Keep Truckin’s Hours of Service app to manage their logs, but it was complicated and not user-friendly. The company needed a simpler solution for their drivers. Additionally, some of the drivers at Best Towing have been there for decades and were resistant to change, making the selection of an easy-to-use solution crucial. The company also wanted to prepare for the eventuality of additional requirements in the future.
解决方案
After comparing potential providers, Best Towing found that FleetLocate was the best product for their managers and their drivers. They began using FleetLocate in February 2018. FleetLocate allows Josh to keep up with regulations and easily monitor the whereabouts of his drivers. All trucks are set up to log hours of service and drivers use the mobile app to sign off on the hours they’ve worked. Beyond using the ELDs to stay in compliance, Josh also uses the data to track driver efficiency, fleet safety, and fuel expenses. The implementation of FleetLocate was surprisingly easy, with drivers quickly adapting to the new system. FleetLocate also provided anti-theft features, which proved useful when one of the trucks was stolen.
运营影响
数量效益
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