EMnify > 实例探究 > How ZEUS decreased scooter downtime by 97.5% with EMnify

How ZEUS decreased scooter downtime by 97.5% with EMnify

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公司规模
Mid-size Company
地区
  • Europe
国家
  • Germany
  • Ireland
产品
  • EMnify IoT SIM
  • EMnify Web Portal
  • EMnify IMEI Lock
  • EMnify Data Limit
技术栈
  • IoT Communication
  • Cellular Connectivity
  • Data Management
实施规模
  • Enterprise-wide Deployment
影响指标
  • Productivity Improvements
  • Customer Satisfaction
  • Cost Savings
技术
  • 网络与连接 - 蜂窝
  • 应用基础设施与中间件 - 数据交换与集成
适用行业
  • 运输
适用功能
  • 物流运输
用例
  • 车队管理
  • 实时定位系统 (RTLS)
服务
  • 系统集成
  • 云规划/设计/实施服务
关于客户
ZEUS Scooters is a micromobility company that aims to deliver a fast and user-friendly micromobility option with the lowest carbon footprint. The company introduced the world’s first three-wheeled electric scooters, designed with reliability and ease of use in mind. Since their launch in 2019, the company has grown to be the fastest-growing micromobility company in Germany, operating over 3000 scooters across 23 cities. ZEUS Scooters has offices in Dublin, Ireland, and Würzburg, Germany.
挑战
ZEUS Scooters, a micromobility company, was looking for a reliable IoT communication partner to enhance the efficiency of their e-scooter operations. Cellular connectivity is crucial for ZEUS's business to operate scooters remotely and collect vital data points like origins and destinations, alongside the duration and distance of the trip. Network coverage, quality, and reliability issues can prevent customers from connecting to scooters, resulting in missed trips. ZEUS Scooters had tried alternative telecommunications solutions but was not satisfied with the network coverage and reliability.
解决方案
ZEUS Scooters partnered with EMnify to connect and manage their scooters. EMnify provided multi-network connectivity and redundancy across the platform, improving coverage and failover capability to help ZEUS optimize the availability of their connected scooters. The self-service web portal gives clear, concise dashboards on scooter connections while helping the team stay on top of data usage. As scooters are deployed in public areas, the IMEI lock function also allows ZEUS to prevent unauthorized SIM use on another device and inflated costs that come with it.
运营影响
  • ZEUS Scooters was able to decrease their failure rate by 97.5%, improving revenue and user experience with over 99.95% service uptime.
  • The company was able to easily pause the SIM subscription plan to rebalance fleet sizes in the winter when demand is low.
  • ZEUS Scooters reduced entry barriers in new markets with globally connected scooters using EMnify IoT SIMs.
数量效益
  • Decreased scooter downtime by 97.5%
  • Achieved over 99.95% service uptime
  • Expanded to 23 cities in Germany

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