通过为开发人员提供面向工作流的运营监控系统来提高员工生产力
公司规模
SME
地区
- America
国家
- United States
产品
- Datadog Infrastructure Monitoring
技术栈
- Amazon Web Services (AWS)
- Datadog API
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 分析与建模 - 实时分析
- 应用基础设施与中间件 - API 集成与管理
适用行业
- Software
适用功能
- 产品研发
- 商业运营
用例
- 实时定位系统 (RTLS)
- 质量预测分析
服务
- 云规划/设计/实施服务
- 数据科学服务
关于客户
SimpleReach 于 2019 年被 Nativo 收购，是一个数据平台，通过跟踪参与度、社交活动和其他关键指标，使企业能够衡量和优化内容分发。SimpleReach 使用预测分析来预测内容在不同平台上的受欢迎程度，使营销人员能够制定更成功的内容策略。通过了解哪些内容可以推动转化，SimpleReach 可以通过 Facebook、Twitter、LinkedIn、Outbrain、Nativo、StumbleUpon 和 TripleLift 等渠道以编程方式将合适的内容推广给目标受众。该公司目前每天实时跟踪和处理超过 80 亿次内容互动，与《纽约时报》、《福布斯》、《赫芬顿邮报》等领先出版商以及英特尔和 SAP 等财富 500 强公司以及初创公司和中型营销人员合作。
挑战
随着 SimpleReach 平台的发展，团队开始花费更多时间在基础设施更新期间跟踪和比较性能指标。他们现有的开源监控工具造成了开发团队和运营团队之间的脱节，使得难以评估生产环境中频繁更改对性能的影响。潜在的问题是一个熟悉的问题：开发和运营之间的脱节。“开发人员没有意识到他们所做的更改如何影响生产环境，”Lubow 回忆道。“有些影响是巨大的，而应用程序和系统软件都需要频繁更改，这使得这种情况难以维持。”
解决方案
Datadog 基础设施监控使 SimpleReach 的团队能够统一查看其运营环境中的实时变化。此外，由于 Datadog 中的事件和指标会自动关联，工程师可以获得有意义的故障排除背景信息。借助 Datadog 灵活的仪表板和警报，SimpleReach 能够简化代码部署流程并提高 DevOp 效率。由于 SimpleReach 使用自行开发的代码部署系统，因此需要配置 Datadog 系统以有效监控所做的所有更改。Datadog 的灵活性和直观易用性大大简化了将代码部署流程转换为有效监控所需的自定义数据流所需的工作量。
运营影响
数量效益
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