印度电力分销商始终走在隐私法规不断发展的前沿
公司规模
Large Corporate
地区
- Asia
国家
- India
产品
- Forcepoint Web Security
- Forcepoint Data Loss Prevention
- Forcepoint Insider Threat
- Forcepoint NGFW
技术栈
- URL Filtering
- Web Proxy
- Real-Time Threat Protection
- Data Loss Prevention
- Insider Threat Detection
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
技术
- 网络安全和隐私 - 云安全
- 网络安全和隐私 - 数据库安全
- 网络安全和隐私 - 网络安全
适用行业
- 公用事业
适用功能
- 商业运营
用例
- 网络安全
服务
- 系统集成
- 测试与认证
关于客户
该客户是印度的一家州电力分销商，为该州 2500 多万人口的五家电力公司提供能源。该公司负责管理该州的电力，包括保护个人和商业客户的个人和财务数据。该公司处理客户账单支付、消费者反馈等，这意味着它收集了大量数据，包括客户姓名、联系信息、发票详细信息和电力使用趋势。这些数据如果被滥用，可能会被用于实施欺诈或盗窃。随着印度对数据保护态度的演变，该公司正在寻求加强其隐私保护，并领先于潜在的政府监管。
挑战
这家电力分销商为印度一个人口超过 2500 万的邦的五家电力公司提供能源。管理该邦的电力还意味着保护个人和企业客户的个人和财务数据。该公司管理客户账单支付、消费者反馈等，这意味着它获取了大量数据，从客户姓名和联系信息到发票详细信息和电力使用趋势。这些数据落入坏人之手，可能会被用于欺诈或盗窃。虽然该公司的数据存储量不断增加，但印度对数据保护的态度正在发生变化。2017 年 8 月，该国最高法院裁定隐私是一项基本人权，促使制定全国个人数据保护法案。虽然该法案尚未颁布，但企业看到私人数据监管即将加强，并且知道他们可能很快就会需要强有力的监管合规流程。这家电力公司在与 Forcepoint 的网络安全解决方案陷入僵局后，首次与 Forcepoint 合作，因为该解决方案不够有效或灵活，无法满足其需求。现有的网络安全解决方案会绕过 URL 过滤器，允许用户访问未经授权的网站。独立的 URL 过滤和 Web 代理点产品带来了第二个挑战：这些产品本应协同工作，但它们之间的依赖关系意味着升级一种产品会导致另一种产品停止工作，从而导致支持和管理问题。除了这些功能和集成问题之外，安全产品的类别数据库不够全面，缺少多个类别。而且更新过程复杂，很难修改。
解决方案
该电力分销商向 Forcepoint 寻求全面的网络安全，提供实时保护和无缝集成的 URL 过滤。借助 Forcepoint Web Security，该组织可以根据用户角色、内容和/或协议应用策略，而不是简单地应用黑白策略。此外，该解决方案具有强大的类别数据库，比以前的产品包含更多组，并且易于管理，可以轻松添加更多组。Web Security 内置的威胁仪表板可帮助分销商查看整个威胁和安全生态系统，并了解其自身的漏洞领域。作为额外奖励，Forcepoint Web Security 提供了对影子 IT 的可见性，并允许公司根据具体情况轻松阻止或允许特定的云应用程序，以更好地保护数据免受将数据移出网络所带来的额外风险。该组织和 Forcepoint 最近进行的风险评估发现了几起表明数据漏洞的事件。为了防止将来出现这些问题，该组织决定使用 Forcepoint 数据丢失防护 (DLP) 和 Forcepoint Insider Threat 更密切地关注用户活动，并更好地保护关键数据，无论位于何处。借助 Forcepoint DLP，组织将能够了解数据移动情况，并能够防止风险评估中发现的各类事件（机密或专有信息被发送到个人电子邮件地址）等。Forcepoint Insider Threat 为用户与数据的交互提供了更多背景信息，因此组织可以确定意图并更好地了解与每个事件相关的风险级别。
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