拥有 12 个地理位置的初级学院向 IntelePeer 寻求提供一致性和可靠性的解决方案
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- SIP Trunking
- Disaster Recovery
技术栈
- Microsoft Communicator
- Skype for Business
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
技术
- 基础设施即服务 (IaaS) - 备份与恢复
- 基础设施即服务 (IaaS) - 云计算
适用行业
- 教育
适用功能
- 商业运营
服务
- 云规划/设计/实施服务
关于客户
佐治亚军事学院 (GMC) 是一所专科学院，拥有 12 个远程教育校区，并在佐治亚州各地设有其他基地校区。他们提供以文科为基础的两年制本科课程，旨在帮助学生获得副学士学位并为学生转入四年制学院和大学做好准备。除了位于米利奇维尔的主校区外，GMC 还在佐治亚州各地设有 13 个校区。该学院通过宽带提供商运行 Microsoft Communicator（现为 Skype for Business）。
挑战
佐治亚军事学院 (GMC) 面临着现有宽带提供商的挑战。提供商的技术支持很差，反应时间很慢。在紧急状态下，GMC 无法通过电话联系到服务代表。这对 GMC 来说是一个转折点，他们开始寻找其他提供商。GMC 在佐治亚州拥有 12 个远程教育校园和额外的基地校园。他们通过宽带提供商运行 Microsoft Communicator（现为 Skype for Business）。校园通过 MPLS 网络互连。如果该网络在某个站点发生故障，他们的电话系统将完全失去远程生存能力。
解决方案
IntelePeer 之所以被 GMC 选中，是因为他们是唯一一家获得 Microsoft 认证可以使用 Skype for Business 产品的公司。IntelePeer 帮助 GMC 在每个校园建立了适当的路由协议，促进了从之前的提供商的过渡，并设置了所有信令 IP。在三年的时间里，GMC 过渡到了集中式 Lync 拓扑。他们不再在多个校园位置拥有本地 Skype for Business 服务器。冗余的主位置和辅助位置直接将所有呼叫通过 GMC 服务器路由到 IntelePeer，从而创建了一个更集中的解决方案，以确保最大程度的正常运行时间。IntelePeer 还与 GMC 合作实现了一个新目标：灾难恢复。
运营影响
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