技术
- 功能应用 - 计算机化维护管理系统 (CMMS)
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 建筑物
- 零售
适用功能
- 设施管理
- 维护
用例
- 楼宇自动化与控制
- 库存管理
关于客户
该客户是北美的一家大型连锁餐厅,致力于在其所有咖啡馆中营造热情且一致的宾客体验。他们正在寻找简化设施管理流程的方法,以改善客户和员工的整体体验。客户还使用 ServiceNow™ 来满足其 IT 请求和其他业务运营,例如风险管理、食品安全和供应链。他们需要一个用于跟踪公司设施和建筑使用情况的系统,以及一种让员工为重返工作场所计划预订工作空间的简化方法。
挑战
该客户是北美的一家大型连锁餐厅,在管理咖啡馆的维护方面面临着挑战。他们主要使用电子表格来完成此任务,并且过程根据任务的大小和范围而有所不同。较小的维修和维护需求由每家咖啡馆的总经理直接处理,其中涉及花时间通过电话与设备供应商协调。更大规模的维修和改造需要设施团队参与投标、审查和供应商管理。该公司还需要一个用于跟踪公司设施和建筑使用情况的系统,以及一种供员工为重返工作场所计划预订工作空间的简化方法。
解决方案
客户选择 Nuvolo(一个基于 ServiceNow™ 构建的平台)来简化其设施管理流程。该平台允许客户将其现有的 ServiceNow™ 实例扩展到其他业务领域,通过技术连接不同的群体。 Nuvolo 提供了一个可定制的平台,可以对其进行修改和扩展以满足客户的需求。设施团队使用 Nuvolo 简化他们的工作订单和供应商管理流程。经理可以提交工单,这些工单会自动发送给供应商。如果出现任何问题,设施团队可以直接干预,通过平台与供应商和技术人员进行沟通。 Nuvolo 还允许员工预留空间并使团队能够监控利用率数据,从而帮助客户促进重返工作场所计划。
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
Energy Saving & Power Monitoring System
Recently a university in Taiwan was experiencing dramatic power usage increases due to its growing number of campus buildings and students. Aiming to analyze their power consumption and increase their power efficiency across 52 buildings, the university wanted to build a power management system utilizing web-based hardware and software. With these goals in mind, they contacted Advantech to help them develop their system and provide them with the means to save energy in the years to come.
Case Study
Intelligent Building Automation System and Energy Saving Solution
One of the most difficult problems facing the world is conserving energy in buildings. However, it is not easy to have a cost-effective solution to reduce energy usage in a building. One solution for saving energy is to implement an intelligent building automation system (BAS) which can be controlled according to its schedule. In Indonesia a large university with a five floor building and 22 classrooms wanted to save the amount of energy being used.
Case Study
Improving Production Line Efficiency with Ethernet Micro RTU Controller
Moxa was asked to provide a connectivity solution for one of the world's leading cosmetics companies. This multinational corporation, with retail presence in 130 countries, 23 global braches, and over 66,000 employees, sought to improve the efficiency of their production process by migrating from manual monitoring to an automatic productivity monitoring system. The production line was being monitored by ABB Real-TPI, a factory information system that offers data collection and analysis to improve plant efficiency. Due to software limitations, the customer needed an OPC server and a corresponding I/O solution to collect data from additional sensor devices for the Real-TPI system. The goal is to enable the factory information system to more thoroughly collect data from every corner of the production line. This will improve its ability to measure Overall Equipment Effectiveness (OEE) and translate into increased production efficiencies. System Requirements • Instant status updates while still consuming minimal bandwidth to relieve strain on limited factory networks • Interoperable with ABB Real-TPI • Small form factor appropriate for deployment where space is scarce • Remote software management and configuration to simplify operations
Case Study
Powering Smart Home Automation solutions with IoT for Energy conservation
Many industry leaders that offer Smart Energy Management products & solutions face challenges including:How to build a scalable platform that can automatically scale-up to on-board ‘n’ number of Smart home devicesData security, solution availability, and reliability are the other critical factors to deal withHow to create a robust common IoT platform that handles any kind of smart devicesHow to enable data management capabilities that would help in intelligent decision-making