Qlik > 实例探究 > Leading gas distribution company innovates to provide information management at the “qlik” of a button

Leading gas distribution company innovates to provide information management at the “qlik” of a button

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公司规模
Mid-size Company
地区
  • Asia
国家
  • Turkey
产品
  • QlikView
技术栈
  • SAP IS-U
  • Oracle
  • Excel
  • IBM iSeries
实施规模
  • Enterprise-wide Deployment
影响指标
  • Productivity Improvements
  • Customer Satisfaction
技术
  • 分析与建模 - 实时分析
适用行业
  • 公用事业
用例
  • 过程控制与优化
  • 实时定位系统 (RTLS)
服务
  • 数据科学服务
  • 系统集成
关于客户
Kayserigaz is one of the leading natural gas distribution companies in Turkey. The company is owned by EWE AG, which has an eighty per cent holding in the Turkish energy supplier, the Çalik Group and Kayseri municipality, each with a ten per cent holding. It plans and delivers gas expansion projects, builds, runs and maintains the natural gas distribution for the province of Kayseri. Delivering gas to consumers and businesses and providing customer service, Kayserigaz also sells to the retail segment of the utilities market. The company has approximately 170 employees, who are supported by an IT team consisting of 6 people.
挑战
Kayserigaz, a leading natural gas distribution company, was facing challenges in consolidating data stored in the SAP and Oracle databases. The company was struggling with managing inconsistencies and inaccurate data, and providing one version of the truth. They needed a single system that could provide end-users with visibility into more than one data source. The aim of their Business Intelligence (BI) project was to provide effective, information-driven dashboards that would increase the efficiency of the decision-making process.
解决方案
Kayserigaz implemented QlikView, a Business Intelligence (BI) tool, to combine data from its SAP and Oracle database to enhance the relevance of the reports with detailed information and calculate Key Performance Indicators, which had not been possible before. The most critical information that impacts on the organisations customer service levels is now available to all end-users at the touch of a button. 50 million invoice tables for subscribers and over 250,000 items containing detailed information on each of the subscribers is now available for analysis and reporting, making data become profitable information. The company moved towards self-service analysis and reporting, empowering the users.
运营影响
  • Reports previously generated by the IT department that took many hours to extract, are now generated by the users themselves using QlikView, at speeds that are incomparable to the old days.
  • Insight into the data and its inconsistencies across the different databases.
  • A move towards self-service analysis and reporting, empowering the users.
  • End-users can now transform the data in their hands into information, the senior management monitors company trends using visual and interactive dashboards via management cockpits.
数量效益
  • A 10% increase in work efficiency across the entire organisation.

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