Maury, Donnelly & Parr Inc. 案例研究
公司规模
Mid-size Company
地区
- America
国家
- United States
产品
- ProcessMaker platform
技术栈
- Workflow automation software
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 应用基础设施与中间件 - 数据交换与集成
适用功能
- 商业运营
用例
- 过程控制与优化
服务
- 系统集成
关于客户
Maury, Donnelly and Parr Inc. (MDP) 是一家总部位于马里兰州巴尔的摩的美国专业保险公司。该公司为客户提供解决方案已有近 150 年的历史，并以提供高度定制的保险解决方案而自豪。MDP 是中大西洋地区最古老的保险公司之一，目前在全国设有五个办事处，为数千名客户提供服务。该公司在 48 个州拥有保险执照。
挑战
Maury, Donnelly and Parr Inc. (MDP) 是一家领先的美国专业保险公司，由于其过时的提案创建流程、手动工作流程和不成熟的软件基础设施而面临挑战。该公司深深扎根于使用过时的管理套件开展业务，这导致效率低下和频繁的人为错误。在进行分析、演示和准备简报之间协调数据所涉及的手动流程非常耗时且容易出错。该公司需要将其流程数字化，以继续为客户提供最佳价值并保持市场竞争力。
解决方案
MDP 选择 ProcessMaker 平台来组织其内部工作流程，是因为该平台功能全面。该平台易于非技术人员部署，其直观的界面、易于构建的工作流程和定制能力使 MDP 的员工能够快速学习该软件。ProcessMaker 的任务是提高提案生成的速度和效率，同时增强经纪人的入职体验。提案创建流程的数字化使其可复制和部署，并且可扩展，使 MDP 能够创建和批准比以前认为可能的更多的提案。
运营影响
数量效益
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