最大化效率并建立关系：Velo Residential 和 AppFolio Property Manager 案例研究
技术
- 功能应用 - 计算机化维护管理系统 (CMMS)
适用行业
- 建筑物
- 半导体
适用功能
- 设施管理
- 维护
用例
- 库存管理
- 租赁金融自动化
关于客户
Velo Residential 是一家位于达拉斯-沃斯堡都会区的物业管理公司。该公司由 JC Castillo 于 2006 年创立，他还创立并管理着 MultiFamily Property Group。 Velo Residential 管理着 800 多个住宅单元。该公司的诞生是因为卡斯蒂略意识到他在拥有和管理自己的投资组合的同时创造了一种更有效的运营方式。卡斯蒂略（Castillo）曾是一名半导体工程师，他了解专用技术的力量，并相信建立牢固、有意义的关系对于在物业管理业务中取得成功至关重要。
挑战
Velo Residential 是一家位于达拉斯-沃斯堡都会区的物业管理公司，在管理 800 多个住宅单元方面面临着重大挑战。该公司首席执行官 JC Castillo 认识到建立牢固、有意义的关系对于物业管理业务取得成功的重要性。然而，日常工作占用了他们大量的时间，几乎没有时间专注于与居民建立关系。另一个主要挑战是缺乏全面的租赁数据。该公司无法确定他们的销售线索来自哪里，这使得很难确定广告渠道的优先顺序。数据的缺乏导致在无效的广告渠道上不必要的支出。
解决方案
Velo Residential 求助于 AppFolio Property Manager 来应对这些挑战。 AppFolio 强大而简单的功能使 Velo 的团队能够更高效地完成日常任务，从而腾出时间专注于与居民建立关系。 AppFolio的AI租赁助手Lisa提供了全面的租赁数据，包括源数据和流量数据。这些数据帮助 Velo Residential 了解他们的销售线索来自哪里，使他们能够消除无效的广告渠道，并在营销工作中更具战略性。 AppFolio 的技术还将维护呼叫自动路由到异地呼叫中心，减少了现场团队的工作量，减轻了他们的生活压力。
运营影响
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