通过物联网实现政府运营现代化：区域开发银行案例研究
适用行业
- 城市与自治市
- 金融与保险
适用功能
- 产品研发
用例
- 篡改检测
服务
- 系统集成
关于客户
客户是一家区域开发银行，支持其成员采取促进社会和经济发展的举措。该银行在政府和公共服务行业运营。它的目标是在该国建立电子政务，以提高其管理和行政的有效性和效率。该银行希望实现政府工作方法的现代化，并以与私营组织类似的方式利用 IT。
挑战
该客户是一家区域开发银行，正在寻求在国内建立电子政务，以提高其管理和行政的效率和效果。该银行的目标是实现政府工作方法的现代化，并采用与私人组织所使用的类似的 IT 解决方案。面临的挑战是针对当前流程提供业务流程咨询，以定义“未来”流程和技术架构，从而实现运营现代化。其他考虑因素包括确保足够的安全性和无缝的用户体验，因为用户将是高级部长。当前的流程很大程度上没有记录，这增加了任务的复杂性。
解决方案
Datamatics 是一个顾问团队，对当前流程进行了全面研究。通过与用户和流程所有者的密切互动，他们能够了解“AS-IS”流程，从而在无纸化（eCabinet）模型中定义 KPI 并详细说明目标流程。技术咨询涵盖了详细的功能设计、系统测试和验收场景、系统验收标准以及基于全球最佳实践的安全设计细节。该系统于2019年7月成功上线。
运营影响
数量效益
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