公司规模
SME
地区
- America
国家
- United States
产品
- Sage 100 ERP
- Automated Rental Management (ARM)
技术栈
- Windows
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 运输
适用功能
- 物流运输
用例
- 车队管理
- 库存管理
服务
- 系统集成
关于客户
Newrent, Inc. 是一家商业拖车销售和租赁公司,总部位于新泽西州科尔尼。该公司在两个地点运营,共有 17 名员工。Newrent 为各种客户提供服务,包括需要超强工业强度拖车的运输公司、希望购买储存容器的制造商以及寻求长期租赁卡车集装箱的图书经销商。该公司一直在使用专有的非 Windows 计费系统,但随着公司的发展和租赁量的增加,该系统变得越来越不适用。
挑战
Newrent 一直使用专有的非 Windows® 计费系统,该系统需要重复输入数据和大量手动支持。该系统无法区分库存;团队必须穿过 8 英亩的停车场才能确定哪些拖车是出租的还是出售的。快速准确地回答客户的询问是一项相当大的挑战。随着 Newrent 的发展,其系统开始以惊人的频率出现故障。它根本无法处理租赁量的增加。工作人员最终对它失去了信心。它的实用性现在只不过是一台加法和会计机器。公司再也无法承受这种局面,因此 Fitzhenry 开始寻找新的自动化软件包。
解决方案
Newrent 决定用先进的自动化系统取代其过时的系统,该系统具有库存管理功能,可以与自动租赁管理 (ARM) 无缝集成。该公司选择了 Sage 100 ERP 和 ARM,这是一款来自 Business Computer Systems 的功能齐全的集成租赁应用程序。新系统安装在六台联网 PC 上,其中一台用作服务器。现在,Newrent 拥有完全自动化的运营,没有冗余,员工工时分配得更好。借助 ARM 和 Sage 100 ERP 系统,Newrent 客户和费率信息只需输入一次。此功能节省了大量时间——每周节省四个完整的员工工作日。
运营影响
数量效益
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