克服文书工作瓶颈
公司规模
Large Corporate
地区
- Europe
国家
- Ireland
产品
- FlowForma Process Automation
技术栈
- Microsoft SharePoint
- Microsoft Power Pivot
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- Professional Service
适用功能
- 商业运营
- 人力资源
用例
- 过程控制与优化
- 监管合规监控
服务
- 系统集成
- 软件设计与工程服务
关于客户
Grant Thornton 是爱尔兰发展最快的专业服务公司之一。该公司以创新方式和最高标准为客户提供广泛的金融和商业服务而自豪。该公司一直对利用技术解决问题感兴趣，并正在寻找方法来改善其爱尔兰七个办事处（约 1,400 名员工）之间的内部流程。该公司之前曾采用 Microsoft SharePoint 来更好地管理文档，但尝试集成附加应用程序来改进工作流程并不令人满意。
挑战
Grant Thornton 是一家快速发展的专业服务公司，位于爱尔兰。由于纸质流程依赖于打印表格、Excel 电子表格和间歇性电子邮件通信，该公司面临着效率低下的问题。该公司遇到了瓶颈和普遍的低效率，尤其是在其职位评估流程中。在完成客户任务后，受训人员会填写表格、打印出来，然后交给他们的经理，经理会根据每项任务对他们进行评分，然后再将其交给管理员，由他们手动输入 Excel 电子表格。该公司尝试集成附加应用程序来改进与 Microsoft SharePoint 的工作流程，但效果并不令人满意。
解决方案
FlowForma Process Automation 是一款基于 SharePoint 的无代码解决方案，被推荐给 Grant Thornton。该解决方案用自动化数字“流程”取代了零散的纸质记录，从而改变了业务流程。该公司的职位评估纸质记录首次被单一数字旅程所取代，该旅程无缝涵盖了受训人员、经理和管理员。客户接受流程也实现了自动化，与时间和计费应用程序集成，以降低新客户入职时的风险。另一个流程是数据访问请求，这是满足 GDPR 要求的及时解决方案，使人们能够全面披露公司保留的有关他们的个人信息。
运营影响
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