3xLOGIC > 实例探究 > Panda Restaurant Group Improves Company-Wide Store Operations with 3xLOGIC VIGIL TRENDS Business Intelligence Software

Panda Restaurant Group Improves Company-Wide Store Operations with 3xLOGIC VIGIL TRENDS Business Intelligence Software

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公司规模
Large Corporate
地区
  • America
国家
  • United States
产品
  • 3xLOGIC VIGIL TRENDS Business Intelligence Software
技术栈
  • Business Intelligence Software
实施规模
  • Enterprise-wide Deployment
影响指标
  • Productivity Improvements
  • Brand Awareness
  • Customer Satisfaction
技术
  • 分析与建模 - 实时分析
适用行业
  • 食品与饮料
适用功能
  • 离散制造
  • 销售与市场营销
用例
  • 预测性维护
  • 库存管理
  • 供应链可见性(SCV)
服务
  • 数据科学服务
  • 系统集成
关于客户
Panda Express is the largest family-owned restaurant chain in America. The company has more than 2,000 stores globally, employs 35,000 associates, and generates $3 billion in sales. Since it was established in 1983, Panda has steadily grown with approximately 125 stores opening each year. The restaurant is privately owned and operated, guided by the core values of its co-founders and co-CEOs, Andrew and Peggy Cherng. The company's culture sets an expectation of best-in-class results, and it focuses on meeting high standards through continuous operational improvement.
挑战
Panda Express, the largest family-owned restaurant chain in America, was facing a significant challenge. The company, which has over 2,000 stores globally, 35,000 associates, and $3 billion in sales, needed a state-of-the-art business intelligence solution to provide actionable information. The company's culture sets an expectation of best-in-class results, and intelligence that could be acted upon was central to Panda’s business strategy, which focuses on meeting high standards through continuous operational improvement.
解决方案
In August 2017, 3xLOGIC and integrator Interface Systems began working with Panda Express to customize 3xLOGIC’s VIGIL TRENDS Business Intelligence software to meet the company's unique, comprehensive needs. Interface began system deployment in QI 2018 with the first location going live in March 2018. Today, TRENDS is deployed at 1,960 locations and has been fully integrated with existing Interface video surveillance and alarm systems. The software provides a clean, simple visual snapshot of the business, leveraging unique icons, graphs, and intuitive color-grouped images to interpret vast amounts of disparate data more effectively and efficiently.
运营影响
  • The system provides an array of dashboards for all levels in the organization that give an at-a-glance or drilled-down overviews of an employee’s priorities and responsibilities.
  • Store managers can review all employee transactional behavior and address opportunity areas with any staff within two days.
  • TRENDS visually displays how many people are working per hour, what job they are facilitating, and the revenue generated per hour.
  • Each manager has access to important store intrusion data in which a very simple display shows when stores are opened and closed, deliveries made, cleaning done, and if the store is being remotely armed and disarmed.
数量效益
  • TRENDS is deployed at 1,960 locations.
  • The entire solution was rolled out without a single technician visiting any store.

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