公司规模
SME
地区
- America
国家
- United States
产品
- Datadog Marketplace
- RapDev's Solaris Agent
- RapDev's Microsoft 365 integration
技术栈
- Datadog
- ServiceNow
- Solaris
- Microsoft 365
实施规模
- Enterprise-wide Deployment
影响指标
- Revenue Growth
- Brand Awareness
- Customer Satisfaction
技术
- 平台即服务 (PaaS) - 连接平台
适用行业
- Software
- Professional Service
适用功能
- 商业运营
- 销售与市场营销
用例
- 供应链可见性(SCV)
- 预测性维护
服务
- 云规划/设计/实施服务
- 软件设计与工程服务
关于客户
RapDev 是一家位于波士顿的技术咨询公司。他们专注于 DevOps、云平台和现代 ServiceNow 部署。作为 Datadog 合作伙伴网络的金牌会员,RapDev 一直致力于通过 Datadog 平台帮助客户大规模实施项目和转型。他们在帮助组织进行数字化转型和简化 DevOps 实践方面发挥了重要作用,主要通过与 ServiceNow 一起使用的集成和服务。RapDev 的目标是帮助客户实现投资回报最大化。
挑战
总部位于波士顿的技术咨询公司 RapDev 希望扩展其集成和实施服务产品,以释放更多收入增长潜力。他们在 Datadog Marketplace 中看到了一个机会,即通过为旧版操作系统和内部 IT 提供支持来增强 Datadog 现有的监控功能。挑战在于利用 Datadog 平台大规模实施项目和转型,使其客户群多样化,并创造新的收入来源。
解决方案
RapDev 加入了 Datadog 合作伙伴网络,并开始为 Datadog 的监控生态系统做出贡献。他们开发了可帮助客户实现投资回报最大化的集成和服务。例如,RapDev 的 Solaris Agent 收集并报告 Solaris 系统基础设施指标(如 CPU 和内存),而他们的 Microsoft 365 集成使用户能够监控整个 Microsoft 365 套件中的产品活动、使用情况和许可。这些产品现已在市场上销售,是通过与 Datadog 的产品和工程团队密切合作开发的。RapDev 在 Datadog 合作伙伴网络中的成员资格包括访问专用销售和营销资源,以帮助推广他们在市场上托管的服务。
运营影响
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