技术
- 分析与建模 - 机器学习
- 机器人 - 轮式机器人
适用行业
- 教育
- 药品
适用功能
- 设施管理
- 物流运输
用例
- 时间敏感网络
- 车载远程信息处理
服务
- 数据科学服务
关于客户
罗切斯特大学医学中心 (URMC) 是位于纽约州罗切斯特的主要医疗中心。它包括大学的初级医疗、教育、研究和患者护理设施。 URMC 拥有超过 33,000 名员工,负责向纽约州罗切斯特市的 8 家主要医院和周边住宅区运送药品。这些药品(其中许多药品的保质期很短)的交付对于这些机构的护理质量和患者治疗效果至关重要。
挑战
罗切斯特大学医学中心 (URMC) 在向纽约州罗切斯特市的 8 家主要医院和周边住宅区运送药品时面临着多项挑战。庞大的服务区域和关键停靠点要求使得手动路线规划既耗时又低效。由于包括化疗药物在内的许多药物的保质期较短,需要将其运送到其他设施以免过期,情况变得更加复杂。任何分娩延迟都可能对护理质量和患者治疗结果产生严重影响。此外,随着每条路线的停靠站数量增加,路线的复杂性也呈指数级增加,使得创建高效路线变得更加困难。此前,从知名运营商到小型提供商,尝试使用其他路线解决方案都失败了,因为它们无法处理停靠站数量或考虑必要的路线限制。
解决方案
URMC 转向 Route4Me,这是 Fleetistics 推出的路线优化解决方案。 Route4Me 的解决方案包括路线优化、移动应用程序调度以及计划与实际报告。路线优化功能显着减少了规划路线的时间,从平均每天 3 小时减少到仅需 20 至 30 分钟。移动应用程序调度确保按时交付保质期短的关键药物,从而改善患者的治疗结果、护理和满意度。计划与实际报告功能使 URMC 能够更好地利用其资源并有效地扩展每日交付数量。
运营影响
数量效益
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