技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 零售
- 电信
适用功能
- 采购
- 销售与市场营销
用例
- 实时定位系统 (RTLS)
- 资产跟踪
服务
- 系统集成
关于客户
Pioneer Millworks 是一家制造公司,在纽约和俄勒冈州的员工自有工厂生产地板、镶板、壁板和装饰方面拥有 30 多年的经验。他们的目标是在较短的交货时间内提供优质的再生和可持续的木制品。
挑战
Pioneer Millworks 需要一个更强大的聊天系统,该系统可以与其 CRM 集成,并帮助客户在其网站上查找产品和订购样品。
解决方案
Pioneer Millworks 实施了 LiveChat,这使得他们的客户服务团队能够更好地融入销售流程,并提供与 Salesforce 和 Shopify 的无缝集成。
运营影响
数量效益
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