Postman Pro 是 Coursera 运营和工程部门之间的合同
公司规模
SME
地区
- America
国家
- United States
产品
- Postman Pro
技术栈
- React
- Scala
- Cassandra
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 教育
适用功能
- 商业运营
服务
- 系统集成
关于客户
Coursera 是一个在线教育平台，与全球顶尖大学和组织合作提供在线课程。该平台支持超过 1700 万名学习者、1700 多门课程和 140 多个合作伙伴。Coursera 于 2012 年初率先提出了 MOOC（大规模开放在线课程）的概念，其使命是让所有人都能享受到世界上最好的教育。该平台面向两类用户 - 学习者和大学合作伙伴。学习者可以选择不同领域的课程，而合作伙伴则为生态系统注入新鲜的课程内容。Coursera 拥有专门的工程团队来服务这些用户，以面向服务的架构构建产品。
挑战
Coursera 是一个在线教育平台，由于其面向服务的架构，API 数量激增。该平台面向两类用户 - 学习者和大学合作伙伴。为学习者端构建的每个产品功能在合作伙伴端都有相应的管理功能，因此产生了数百个 API。2015 年，Coursera 经历了一个重要的增长阶段，根据用户反馈改造了其学习者端产品。然而，这种快速创新需要专门的运营团队来帮助合作伙伴快速上传新内容，以满足学习者课程日益增长的需求。每次合作伙伴想要更改或添加课程内容时，运营团队通常都必须要求工程师手动更新内容，从而导致潜在的生产力下降。
解决方案
为了应对这一挑战，Coursera 为关键端点采用了 Postman Collections。Postman 的用户友好型 GUI 使其成为运营团队的理想工具，他们可以使用这些 Collections 完成任务，而无需了解 REST 内部原理。这种方法使运营团队能够支持合作伙伴，打破了对工程的时间敏感依赖。工程师可以共享一组记录良好的端点，这些端点受验证和仅限内部的身份验证规则保护。这些 Collections 在开发周期的早期就已定义，作为前端和后端开发人员之间的协议。该解决方案不仅提高了运营效率，还减少了工程团队的中断。
运营影响
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