Qlik > 实例探究 > QlikView Customer Snapshot – Schenker

QlikView Customer Snapshot – Schenker

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公司规模
Large Corporate
地区
  • Europe
国家
  • Germany
产品
  • QlikView
  • QlikView Server
  • QlikView Publisher
技术栈
  • Navision
  • Excel
  • IBM System i (AS/400)
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
技术
  • 分析与建模 - 预测分析
  • 分析与建模 - 实时分析
适用行业
  • 运输
适用功能
  • 物流运输
  • 质量保证
用例
  • 供应链可见性(SCV)
  • 预测性维护
服务
  • 数据科学服务
  • 系统集成
关于客户
Schenker is a leading provider of integrated logistics services in land operations, worldwide air and sea freight, and all the associated logistics services. The company is headquartered in Kelsterbach, Germany. It has achieved approximately $11.5 billion in revenue with 42,000 employees. The company operates in the Transportation & Logistics industry. Schenker is committed to maintaining its status as one of the world's leading providers of integrated logistics services. It aims to improve customer service quality with reliability and on-time delivery rates. Additionally, the company is focused on maximizing cost efficiencies while minimizing its environmental footprint.
挑战
Schenker, a leading provider of integrated logistics services, was facing several challenges. The company wanted to maintain its status as one of the world's leading providers of integrated logistics services. It aimed to improve customer service quality with reliability and on-time delivery rates. Additionally, Schenker wanted to maximize cost efficiencies while minimizing its environmental footprint. The company needed a solution that could help it track and report on the status, location, and timing of shipments to improve on-time delivery and track container loads to ensure moving at capacity and minimizing fuel and environmental costs.
解决方案
Schenker deployed QlikView to approximately 750 users across three functions in Europe. The functions included Supply Chain Analysis, Financial Analysis, and Six Sigma Analysis. For Supply Chain Analysis, QlikView was used to track and report on the status, location, and timing of shipments striving to improve on-time delivery. It also tracked container loads to ensure moving at capacity and minimizing fuel and environmental costs. For Financial Analysis, QlikView was used to track cash flow indicators for elapsed order-to-invoice time to monitor cost efficiency levels. For Six Sigma Analysis, QlikView acted as a check and balance on shipment data tracked in its in-house tracking system. It drilled into shipment data to find out where and why delays occurred to identify areas for process improvement. The implementation was rapid, taking place in a matter of weeks. Schenker leveraged QlikView Server (64-bit) and Publisher to aggregate data from a suite of systems, including Navision, Excel, and an in-house tracking system on IBM System i (AS/400).
运营影响
  • Improved customer service quality with higher on-time delivery rates through increased data visibility
  • Increased cost efficiencies with improved capacity utilization
  • Improved operational process efficiencies with drill down and root cause analysis of shipment delays
  • Reduced errors in financial reports by improving the quality

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