Redwood 房地产投资者通过 AppFolio 实现增长和效率提升
技术
- 功能应用 - 计算机化维护管理系统 (CMMS)
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 建筑物
- 教育
适用功能
- 设施管理
- 维护
用例
- 库存管理
- 虚拟培训
服务
- 系统集成
- 培训
关于客户
Redwood Property Investors 是一家家族办公室，成立于 2007 年，总部位于加利福尼亚州奥克兰。该公司在北加州收购并经营多户房地产。在切换到 AppFolio 之前，他们使用多点解决方案来管理其运营，这导致了由于集成问题而产生的摩擦和挫败感。该公司正在寻找一种软件解决方案，使其能够在不造成运营中断的情况下高效扩展。
挑战
Redwood Property Investors 是一家在北加州收购和经营多户型房地产的家族办公室，他们需要一款能够帮助其高效扩展的软件解决方案。他们使用多点解决方案来实现目标，但这种方法充满了挑战。他们的系统并不总是能够顺利地协同工作，经常会出现故障，从而增加摩擦和挫败感。此外，将新工具集成到旧系统的成本变得令人望而却步，每年的费用达到 15,000 美元，而且还没有结束的迹象。由于担心长时间停机和运营中断，该公司对是否改用新系统犹豫不决。
解决方案
Redwood Property Investors 在 AppFolio 中找到了他们的解决方案，这是一款物业管理软件，在一个软件包中提供了他们所需的所有工具。该公司最初对改变流程犹豫不决，但 AppFolio 的响应能力和客户服务水平赢得了他们的青睐。 AppFolio 专门的入职团队确保了平稳过渡，培训方面尤其有效。 Redwood 于 2020 年 3 月 1 日在 AppFolio Property Manager Plus 上上线，就在 COVID-19 封锁开始前几周。尽管由于疫情导致采购中断，该团队还是利用停机时间利用 AppFolio 优化了流程。 AppFolio 客户成功团队在确保无缝过渡、消除任何问题和消除潜在干扰方面也发挥了重要作用。
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