RedZone Software Case Study
地区
- America
国家
- United States
产品
- Fulcrum
技术栈
- Fulcrum API
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 安全与公共安全
适用功能
- 现场服务
用例
- 远程资产管理
- 实时定位系统 (RTLS)
服务
- 软件设计与工程服务
关于客户
RedZone Software is a company that specializes in monitoring developing wildfires and deploying fire engines to mitigate the threat to its clients’ assets. The company collects, enriches, and analyzes data to organize its response to wildfires. After firefighters arrive on-site and respond to the threat, they document everything, including descriptions of all actions taken, photographs of damage-prevention measures, and assessment of any damage found. This documentation is then shared with insurance companies and property owners.
挑战
RedZone Software is a company that monitors developing wildfires and deploys fire engines to mitigate the threat to its clients’ assets. After firefighters arrive on-site and respond to the threat, they document everything. This documentation is easily shared with insurance companies and property owners. Initially, RedZone developed an in-house solution for firefighter documentation. However, that solution did not scale to an exceptionally large user demand.
解决方案
In the summer of 2018, RedZone started a pilot program in which the firefighters used Fulcrum to both organize the response and document their activities in the field. The program was a success and RedZone moved the entirety of its response program to the Fulcrum platform, allowing the company to retire the in-house app. RedZone’s developers built an integration that leverages the Fulcrum API to send detailed incident and location information to the app and assign resources to be deployed. When the firefighters get to the home or structure, they document their activity in Fulcrum. Once a record is updated in the platform, the information is displayed on RedZone’s dashboard.
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