适用行业
- 建筑物
- 建筑与基础设施
用例
- 时间敏感网络
- 虚拟培训
服务
- 系统集成
- 培训
关于客户
Resolute Legal 是一家总部位于加拿大的律师事务所,专门帮助加拿大人获得与残疾相关的赔偿和付款。该公司与多方合作,包括雇主、保险公司、工人赔偿计划和 CPP 残疾计划。 Resolute Legal 致力于提供物有所值的服务,按风险代理费运作,仅向客户收取一定比例的奖金。该公司专注于残疾索赔,磨练了其在该领域的专业知识,使其在处理此类案件方面具有竞争优势。其律师处理并胜诉了众多案件,擅长在法庭上陈述客户的案件,以确保取得有利的结果。
挑战
Resolute Legal 的创始人 David Brannen 在建立和扩大业务方面面临着重大挑战。他对帮助残疾人获得应得补偿的热情是他创业背后的驱动力。然而,缺乏结构化的商业模式以及单枪匹马管理业务各个方面的艰巨任务阻碍了他的进步。缺乏管理业务各个活动部分的系统是一个重大问题。对潜在陷阱的恐惧以及由于组织混乱和缺乏结构而无法扩大业务规模是实现他的目标的主要障碍。
解决方案
David 面临的挑战的解决方案是 SweetProcess,这是一位律师同事推荐的有效系统。在他的企业中实施 SweetProcess 使 David 能够创建一种结构化的运营方法。它促进了员工的入职和培训,使他能够聘请律师并记录他们的职责,而不必亲自指导他们每个细节。这解放了大卫的时间,使他能够专注于发展他的业务。 SweetProcess 还充当中央知识库,帮助不断获取工作场所知识并适应变化。它通过保持服务的一致性来确保质量控制,从而赢得客户的信任和忠诚度。此外,它还通过有效管理各种活动来简化工作流程,防止员工混乱和分心。
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