Seneca College Improves Student Success with Faster Insights
公司规模
Large Corporate
地区
- America
国家
- Canada
产品
- Tellius
技术栈
- Augmented Analytics
- In-memory Data Processing
- Search-driven Analytics
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 分析与建模 - 预测分析
- 分析与建模 - 实时分析
- 分析与建模 - 数据即服务
适用行业
- 教育
适用功能
- 商业运营
服务
- 软件设计与工程服务
- 系统集成
关于客户
Seneca College of Applied Arts and Technology is one of the largest colleges in Canada, with 10 campuses across the greater Toronto area. It serves 26,500 full-time and 70,000 part-time students. The college is committed to improving student success by leveraging data to understand the evolution of students from application to graduation and beyond. Cristian Durca, the Director of Information Solutions, manages all of Seneca’s software applications, including campus solutions, learning management systems, and internal finance and HR applications. The college aims to enhance the effectiveness of its business groups and deliver ad hoc reporting to the executive level by improving access to data and obtaining faster insights from all systems.
挑战
Seneca College faced significant challenges with their existing BI reporting system, which was tied to their ERP implementation. The system had canned reports that were not relevant to their business needs, making it difficult to customize content. Creating and publishing a single report to production took days, which was inefficient. Additionally, executives frequently had ad hoc requests for information that required a fast way to analyze many data elements and explore different metrics on the spot. Each department had specific requirements for performance metrics, necessitating a flexible way to visualize data. Furthermore, data was located in multiple source systems, including their ERP, learning management system, cloud, and custom applications. Without a centralized data warehouse, their next analytics system needed to connect to all their data sources.
解决方案
Seneca College chose Tellius as their analytics platform for several reasons. The platform's augmented analytics capabilities allowed Cristian’s team to automatically discover insights from data that the system was not trained on. This feature enabled business users to get answers quickly without needing assistance from IT. The Tellius architecture provided fast performance with in-memory data processing, allowing the college to connect and integrate data from multiple sources. It also offered scalability beyond their target of hundreds of gigabytes of data. The platform was user-friendly, making it easy for Cristian’s team to build presentations with data visualizations quickly and with minimal training. Executives and department heads could interact with the data and get answers to their questions independently. Automated key driver analysis was crucial in optimizing the student admission process, revealing which parts of the process were lagging and which students were most likely to enroll. The findings were confirmed by the business, marking a win for the team. As Seneca continues to bring more data from disparate sources into their analysis, augmented analytics will help them identify patterns and anomalies across the student journey, improving the student experience.
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