公司规模
Mid-size Company
地区
- America
国家
- United States
产品
- Plex
技术栈
- Cloud ERP
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 食品与饮料
适用功能
- 质量保证
- 商业运营
用例
- 库存管理
- 过程控制与优化
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Shank’s Extracts is a premier supplier of vanilla extracts, other extracts, natural and artificial flavors, food colors, syrups, and sauces. The company is based in Lancaster, Pennsylvania, and its quality products are widely distributed to industrial, private label, and grocery customers worldwide. As a private-label manufacturer, Shank’s Extracts faces complex supply chain, production, and quality challenges. The company has about 2,400 active formulas for its vanilla and other extracts with 3,300 SKUs for finished goods. Shank’s Extracts is committed to focusing on quality and on-time delivery, which is crucial for meeting customer demand. The company has subsidiaries in different states, which adds to the complexity of its operations. Shank’s Extracts values its employees and aims to provide them with the tools and systems necessary to perform their tasks efficiently and effectively.
挑战
Private-label manufacturer Shank’s Extracts was growing increasingly frustrated with its ineffective legacy ERP system. Inventory was hard to locate, and it was difficult to know what or how much was on hand to fulfill orders. Quality certifications still required manual document gathering and lengthy prep cycles, especially given critical data was locked in separate systems and difficult to compile. The Shank’s team knew it was time to find a solution that eliminated heavy IT infrastructure and hardware investments. They wanted something modern, something cloud-based and something that would positively impact their business. As a private label manufacturer, Shank’s Extracts faces complex supply chain, production, and quality challenges. There are many moving parts across several products that all have to work in concert with each other in order to meet customer demand. The company currently has about 2,400 active formulas for its vanilla and other extracts with 3,300 SKUs for finished goods—and growing. Focusing on quality and on-time delivery is an all-encompassing endeavor, which is why Shank’s decided to move from its legacy ERP system to cloud ERP. Two of the company’s subsidiaries are in different states and an on-premise solution just couldn’t provide the kind of access Shank’s needed.
解决方案
Moving to the Manufacturing Cloud was a strategic decision for Shank’s Extracts. Though some employees were used to having an ERP system and data on site, the team set out to find a cloud-based system. The benefits offered by the cloud—accessibility, no major IT hardware investments, no recurring maintenance costs, and always-current ERP—outweighed any concerns in the end. After seeing Plex in action, the team knew it found a solution that would meet its needs. The other critical factor that contributed to Shank’s decision was Plex’s origin on the shop floor. Before Plex, jobs were entered into the system after the fact so getting an accurate read on what was happening in production proved difficult. Shank’s soon realized the decision-making power in capturing data from the shop floor with Plex. Now, Shank’s has detailed information on dates for raw materials received, inventory on hand, and the exact location for inventory in its facility. Additionally, the company can accurately look at direct material usage for cost of goods and details into rejects and scrap factors to determine if the company is losing materials in the production process, and why, so operators can take immediate corrective action. Quality is one of the key areas where Shank’s seeks to differentiate itself from competitors for private label business. Many customers look for suppliers who can meet stringent quality compliance. Murphy says the checks built into Plex help the company maintain quality rigor and identify issues quicker. Since quality control plans and compliance documentation are embedded in the system, Plex has made the entire quality certification process faster and more accurate.
运营影响
数量效益
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