公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Celigo Lockbox Connector
技术栈
- Lockbox Connector
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Employee Satisfaction
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- Professional Service
- Software
适用功能
- 商业运营
- 质量保证
用例
- 过程控制与优化
- 远程资产管理
服务
- 系统集成
- 软件设计与工程服务
关于客户
Spectrio is a full-service audio and video marketing company based in Florida, with satellite offices all over the U.S. They provide solutions that engage customers, such as on-hold messaging, digital signage, and content-appropriate music, among other products. With a recurring revenue-based business model, Spectrio brings up to $100,000 in monthly bills and accrues 2,000 to 3,000 invoices per month. They receive approximately 2,700 paper checks per month.
挑战
With booming business comes growing pains. Businesses that accept various forms of payments from their customers need to be efficient in managing their finances. A lack of visibility leads to various issues and redundancies. About 7 years ago, Spectrio was entering each receivable manually and using a check scanner. This resulted in countless errors and double-entry work, which prompted them to secure a bank lockbox 4 years ago. This allowed them to print out lockbox reports and manually reconcile those numbers. Still, they encountered issues due to the company doubling in size since 2011, requiring one full-time employee to spend about 30 hours per month on data entry, which was not an efficient use of company resources.
解决方案
Spectrio had previously worked with Celigo in the past, and so when Celigo announced its Lockbox connector, Spectrio jumped at the chance to use the product. Entries started matching at a 90% level and freed up employee time to work on more valuable tasks. Whereas previously they needed to wait until close of business, now Spectrio is able to see finances in real-time. Celigo’s Lockbox connector worked so well that Spectrio employees were worried about possible job loss due to removed inefficiencies.
运营影响
数量效益
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