Streamlining & Certifying Sales Readiness at SecureAuth
公司规模
Mid-size Company
地区
- America
国家
- United States
产品
- Mindtickle
- Salesforce
- Highspot
技术栈
- Salesforce
- Mindtickle
- Highspot
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Employee Satisfaction
技术
- 应用基础设施与中间件 - API 集成与管理
适用功能
- 销售与市场营销
- 人力资源
服务
- 系统集成
- 培训
关于客户
SecureAuth is a company that provides the most flexible and adaptable identity and access management solution to secure all workforce and customer identities everywhere: hybrid, on-prem, and cloud. The company aims to eliminate identity-related breaches through the continuous assessment of risk and the enablement of trust across identities. SecureAuth's enablement program includes sales certifications granted by passing different kinds of Missions, Mindtickle's virtual role-play capability, to develop and practice skills such as elevator pitches, demo presentations, or writing prospect-facing emails.
挑战
SecureAuth, a provider of flexible and adaptable identity and access management solutions, was facing challenges with its sales enablement process. The process was disjointed, spread across multiple systems, and the content was outdated with no ability to track engagement. The onboarding experience was hands-on, clunky, and time-consuming for the enablement team to manage. This was ineffective for reps and did not reflect the synchronicity being executed in the field. SecureAuth needed to reevaluate how they were going to manage internal enablement to reflect the versatile solution used by customers.
解决方案
SecureAuth chose Mindtickle to enable its 75 customer-facing reps, including business development, account executives, sales engineers, and account managers. By substituting MindTickle for Litmos and SharePoint, SecureAuth was able to quickly build out learning paths with modern content and integrate with Highspot. The company also implemented an automated user-sync between Mindtickle and Salesforce, which saved time when new hires joined SecureAuth. The company's enablement program includes sales certifications granted by passing different kinds of Missions, Mindtickle's virtual role-play capability, to develop and practice skills such as elevator pitches, demo presentations, or writing prospect-facing emails.
运营影响
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