简化住宅建筑业务流程：MonteVista Homes 案例研究
技术
- 传感器 - 液位传感器
适用行业
- 建筑物
- 水泥
适用功能
- 产品研发
- 销售与市场营销
用例
- 楼宇自动化与控制
- 时间敏感网络
服务
- 系统集成
- 培训
关于客户
MonteVista Homes 是一家第二代家族拥有的住宅建筑公司，总部位于俄勒冈州。该公司为客户提供完整的购房体验，从选择合适的社区到选择他们喜欢的设计规格。 MonteVista Homes 将客户的舒适和安全放在首位，采用 250 多个点的专有质量控制保证系统，以保持所有项目的高标准。该公司的家居设计专为满足俄勒冈州购房者的品味和生活方式而量身定制。 MonteVista Homes 以具有竞争力的价格为购房者提供物超所值的服务，采用优质材料建造房屋并以实惠的价格出售。
挑战
MonteVista Homes 是一家位于俄勒冈州的家族住宅建筑公司，其运营面临着重大挑战。施工技术含量高，需要全体施工人员的共同努力才能完成既定目标。然而，工人的知识基础存在差异，这阻碍了操作的统一性。该公司认识到标准操作程序 (SOP) 的必要性，但他们最初尝试手动记录并没有取得预期的结果。该团队为组织中的每个职位在活页文件和办公桌手册上创建了 SOP，但这些文件并未得到有效利用。这些手册已经过时且难以更新，导致工作流程效率低下。
解决方案
该公司在 SweetProcess 中找到了解决方案，这是一款可以简化和改进工作流程的软件。尽管最初对在线文档的安全性存有疑虑，但 MonteVista Homes 发现 SweetProcess 保证了他们文件的安全。该软件还允许公司随时下载他们的文档，确保他们的辛勤工作不会丢失。借助 SweetProcess，MonteVista Homes 能够轻松创建和更新 SOP。该软件还促进了员工的无缝入职，大大缩短了流程的持续时间。它为员工提供了一个可访问的参考点，使他们能够在很少或没有监督的情况下工作。 SweetProcess 的客户支持在指导团队如何使用视频进行培训方面发挥了重要作用，进一步简化了他们的工作流程。
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