利用物联网简化一家领先制药公司的物流运营
技术
- 网络与连接 - 5G
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 药品
- 运输
适用功能
- 设施管理
- 物流运输
用例
- 最后一英里交付
- 交通模拟
关于客户
该客户是一家领先的专业仿制药公司，成立于 1983 年。该公司是世界上最大的同类制药公司之一，拥有 40 多个生产设施。该公司向全球 100 多个国家提供优质、价格实惠的药品。该公司业务遍及全球，每月管理超过 100 批海运和空运货物，这使得其物流运营变得复杂且充满挑战。该公司在跟踪所有货运进度和评估物流服务提供商 (LSP) 的绩效方面面临着重大挑战，导致效率低下并受到处罚。
挑战
该公司是专业仿制药领域的全球领先者，在管理其物流运营方面面临着重大挑战。每月有超过 100 批海运和空运货物，跟踪所有货运进度并评估物流服务提供商 (LSP) 的绩效是一项艰巨的任务。沟通过程效率低下，任务完成情况的更新是通过电子邮件共享的，导致每次发货都有多个电子邮件跟踪。这使得绘制和审核每批货物的进度变得困难。由于无法跟踪货运状态并为利益相关者分配后续任务，导致滞期费和滞留费等重罚。此外，在征收罚款之前，无法确定 LSP 的疏忽。文件编制流程也杂乱无章，所有装运文件均通过电子邮件共享。这些文档缺乏通用存储库导致流程效率低下并且难以跟踪丢失的文档。
解决方案
该公司实施了 GoComet 的 GoShipment 模块来简化其物流运营并最大限度地减少沟通差距。该解决方案提供了一个单一平台，用于与所有利益相关者互动、共享文档以及绘制每批货物的进度。 GoShipment 启用了整个物流运营的控制塔视图，在单个窗口上提供了每项关键任务进度的可见性。这消除了多次电话和电子邮件的需要，因为所有利益相关者都可以轻松地沟通和协调、分配职责并跟踪平台上的任务流程。该解决方案还提供了云文档和清单设施，使物流团队能够将相关文档全部上传并存储在一个地方，并提供 24×7 的访问权限。此外，该解决方案还提供透明的绩效管理以及实时更新的延迟情况，使团队能够主动确定任务的优先级并解决瓶颈。他们还可以在单个分析仪表板上访问每个利益相关者的详细绩效报告。
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