简化物业管理：Shaw Real Estate 和 AppFolio 案例研究
适用行业
- 建筑物
- 教育
适用功能
- 设施管理
用例
- 库存管理
- 时间敏感网络
服务
- 培训
关于客户
Shaw Real Estate 是一家位于北卡罗来纳州威尔明顿的物业管理公司。该公司由 Sherry Kent 于 2010 年创立，管理着 470 多个多户和单户单元。雪莉·肯特 (Sherry Kent) 的职业生涯始于为朋友的企业管理图书，在过去的十年里，她的公司不断发展壮大，专注于做出改变和帮助他人。该公司致力于回馈社区，管理帮助退伍军人的财产，并帮助他们从无家可归者收容所过渡到积极的生活环境。该公司的使命是发展并回馈威尔明顿社区，它重视能够简化工作流程并把更多时间花在以社区为中心的计划上的解决方案。
挑战
Shaw Real Estate 是一家位于北卡罗来纳州威尔明顿的物业管理公司，在管理其不断增长的 470 多个多户和单户单元组合方面面临着重大挑战。该公司一直在努力解决难以使用且缺乏高效会计工作流程所需功能的软件解决方案。这导致了时间的浪费、不准确和沮丧。该公司之前的软件 Yardi Breeze 问题尤其严重，使得提交 1099、核对账户和处理日常任务等任务变得困难且耗时。该公司的所有者 Sherry Kent 正在寻找一种更简单、更高效的解决方案，让她的团队能够减少花在繁琐的后台任务上的时间，而将更多时间花在发展业务和对社区产生积极影响上。
解决方案
Shaw Real Estate 采用物业管理软件解决方案 AppFolio 来简化其业务流程。 AppFolio 直观的设计和引导式工作流程使该公司能够将花在会计任务上的时间减少一半，并将管理的单位数量增加近一倍。该软件还可以更快、更高效地培训新团队成员，减少压力和挫败感。 AppFolio 内的在线门户尤其有用，租户只需点击一下按钮即可完成 90% 的任务，减少了打电话的需要，并提供了更方便快捷的服务。对于业主来说，AppFolio 可以轻松访问他们的所有报表、1099 和发票，无论他们身在何处。这不仅改善了居住体验，也超出了业主的需求。
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