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简化物业管理：Northgate 如何利用物联网提高效率

技术

功能应用 - 计算机化维护管理系统 (CMMS)

适用行业

建筑物

适用功能

维护

用例

时间敏感网络

服务

系统集成

关于客户

Northgate PLC 是英国最大的商用车租赁提供商，在英国和西班牙拥有超过 100,000 辆汽车。

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挑战

Northgate 每天面临着通过手动方法管理大量与房产相关的请求的挑战。他们需要一个系统来有效管理票证、协调行动并监控进度。

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解决方案

Northgate 实施了 Info Exchange 的 CAFM 模块，这使他们能够更有效地管理工作量并捕获每项工作的更多细节。该软件提供了透明度、减少了歧义并提高了服务质量。还实施了远程表格，以更快地记录财产维护票据。

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运营影响

The implementation of Info Exchange’s CAFM module has significantly improved Northgate's property management processes. The software has not only reduced the administrative burden for staff but also streamlined the reporting process, resulting in more accurate and detailed tickets. This has enabled the property maintenance team to plan their responses more effectively, leading to further efficiencies for the organization as a whole. Moreover, the ability to add supporting details to each job has increased transparency and reduced ambiguity, enabling Northgate to provide a better service to its customers. The use of remote forms has also made it easier for users to log on to the system and record property maintenance tickets, regardless of their location, further enhancing the company's operational efficiency.

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数量效益

Reduced time spent dealing with property-related requests, allowing site managers to focus on their primary tasks
Increased efficiency in logging and managing property maintenance tickets
Greater detail and accuracy in ticket creation, providing a clearer basis for planning responses

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