技术
- 分析与建模 - 实时分析
适用行业
- 建筑物
- 建筑与基础设施
适用功能
- 产品研发
- 销售与市场营销
用例
- 实时定位系统 (RTLS)
- 时间敏感网络
关于客户
Structure Properties 是一家总部位于旧金山的物业管理公司,成立于 2008 年。该公司管理多元化的多户、混合用途和单户住宅物业组合。 Structure Properties 管理着 2000 多个单位,致力于走在物业管理创新的前沿。他们致力于提高从数据管理到客户服务的所有业务领域的效率。该公司的高级管理团队包括一名首席执行官、一名租赁总监和一名业务发展总监,他们都致力于为业主提供最好的服务。
挑战
总部位于旧金山的 Structure Properties 是一家成立于 2008 年的物业管理公司,该公司正在寻找与其创新的物业管理方法相匹配的软件解决方案。他们需要一个可以帮助他们控制数据、释放团队带宽并改善所有者体验的系统。该公司管理多元化的多户住宅、混合用途住宅和单户住宅物业组合,管理着 2000 多个单位。他们之前的解决方案 Yardi 无法提供他们所需的效率和简化的流程。我们面临的挑战是找到一种能够有效管理多种财产类型并提供全面运营视图的解决方案。
解决方案
Structure Properties 采用 AppFolio 作为他们的新软件解决方案。 AppFolio 使他们能够简化流程、提高效率并在一个系统中管理所有财产类型。该软件在一个地方提供了更清晰的 HOA、出租物业、租户、供应商和投资者的记录。这种全面的运营视图使他们能够更高效、更有效地工作。过渡到 AppFolio 还导致所有者查询大幅减少,因为该软件允许实时访问数据和信息。此外,AppFolio 直观且易于导航的界面使团队成员能够更多地专注于高价值工作,例如让居民满意,而不是花时间对软件进行故障排除。该公司还受益于 AppFolio 屡获殊荣的客户服务,该服务可在需要时提供及时和个性化的支持。
运营影响
数量效益
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