SysAid 帮助客户使用 FusionCharts 管理其组织中的 IT
公司规模
Large Corporate
国家
- Worldwide
产品
- SysAid IT
- SysAid CSS
- FusionCharts
- FusionWidgets
技术栈
- Flash
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 应用基础设施与中间件 - 数据可视化
适用行业
- Software
适用功能
- 商业运营
服务
- 软件设计与工程服务
关于客户
SysAid 是 IT 管理软件解决方案的开发商和提供商。其旗舰产品是用于内部 IT 帮助台的 SysAid IT 和用于外部客户服务台的 SysAid CSS。他们旨在通过提供高性能和最新的先进软件技术来简化服务专业人员每天面临的动态挑战。SysAid 的管理工具目前已部署在全球 50,000 多个组织和多个行业中。
挑战
SysAid 是一家为内部帮助台和外部客户服务台提供管理软件解决方案的开发商和提供商。该公司通过提供不折不扣的性能和最新的先进软件技术，不断努力简化服务专业人员每天面临的动态挑战。SysAid 的管理工具目前已部署在全球 50,000 多个组织和多个行业中。SysAid 有一个管理者仪表板，可将组织中的 IT 事务状态的视觉实时视图整合在一起。但是，他们需要一个解决方案来使这些数据更具视觉吸引力和交互性。
解决方案
SysAid 选择将 FusionCharts 集成到其管理器仪表板中。FusionCharts 可帮助为 Web 和桌面应用程序创建动画和交互式 Flash 图表。它通过将单调的数据转换为令人兴奋的视觉效果来使应用程序变得生动活泼。SysAid 将 FusionCharts 和 FusionWidgets 用于其管理器仪表板。SysAid 团队发现将 FusionCharts 与 SysAid 集成是一个非常简单的过程。选择 FusionCharts 是因为它的网站布局合理、测试和了解 FusionCharts 功能的便利性以及方便的 OEM 许可证。
运营影响
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