Thomson Reuters Unveils CoCounsel 2.0; Supercharged GenAI Assistant Combines the Power of Google Cloud AI, OpenAI, and Thomson Reuters
公司规模
Large Corporate
地区
- America
国家
- Canada
- United States
产品
- CoCounsel 2.0
- Westlaw Precision
- Practical Law
- CoCounsel Drafting
- Claims Explorer
技术栈
- Generative AI
- Large Language Models (LLMs)
- Google Cloud AI
- OpenAI
- Thomson Reuters Generative AI Platform
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
技术
- 分析与建模 - Generative AI
- 应用基础设施与中间件 - API 集成与管理
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- Professional Service
- Software
适用功能
- 商业运营
- 产品研发
用例
- 远程协作
服务
- 软件设计与工程服务
- 系统集成
- 数据科学服务
关于客户
Thomson Reuters is a global content and technology company that serves professionals across various sectors, including legal, tax, accounting, compliance, government, and media. The company is known for its trusted content and technology solutions that empower professionals with the data, intelligence, and insights needed to make informed decisions. Thomson Reuters combines highly specialized software and insights to help institutions in their pursuit of justice, truth, and transparency. The company is committed to delivering continual product updates to ensure customers have access to the latest technology for solving challenges and delivering value. With a team of over 1,000 data scientists and AI and machine learning experts, Thomson Reuters is rapidly evolving into a content-driven technology company. Its products, such as Westlaw Precision and Practical Law, are widely used by legal professionals to streamline their workflows and improve efficiency. Thomson Reuters is dedicated to providing solutions that enable professionals to accelerate and streamline their entire workflows, ultimately helping them achieve their goals more effectively.
挑战
Thomson Reuters identified a need to enhance the capabilities of their existing GenAI assistant, CoCounsel, to better serve professionals across various industries. The challenge was to create a single GenAI assistant that could not only complete individual tasks reliably but also work more smoothly, naturally, and independently on complex workflows. The goal was to free up significant time for professionals, allowing them to focus on more strategic tasks. According to the Thomson Reuters Future of Professionals report, GenAI is expected to free up 12 hours per week for professionals within the next five years. This transformation would provide a competitive advantage to legal professionals and other users by streamlining their workflows and improving efficiency. The existing version of CoCounsel needed to be upgraded to operate faster, more intuitively, and deliver more thorough and nuanced results. Additionally, there was a need to integrate CoCounsel with other Thomson Reuters products and popular platforms like Microsoft 365 to enhance accessibility and usability.
解决方案
Thomson Reuters introduced CoCounsel 2.0, a next-generation GenAI assistant designed to optimize and combine the strengths of leading large language models (LLMs) from OpenAI, Google, and Thomson Reuters. CoCounsel 2.0 functions as an extra team member, equipped with specialized skills to handle complex, multi-step work. It helps professionals quickly pinpoint key knowledge in vast databases, communicate sophisticated information, and complete essential work with unprecedented speed. The new version of CoCounsel operates three times faster than its predecessor, generating answers in seconds and delivering more thorough, nuanced results. It is accessible from within Thomson Reuters products like Westlaw Precision and Practical Law, as well as Microsoft 365 applications such as Word, Teams, and Outlook. CoCounsel 2.0 also offers server-to-server integrations with data storage solutions like iManage, NetDocuments, and SharePoint, allowing direct access to customer documents. Additionally, the CoCounsel High Throughput Beta feature enables teams to automate the review of large volumes of documents with human-level accuracy. This capability has been successfully deployed on an as-needed basis and is now available to all CoCounsel users. The solution leverages multiple LLMs to deliver optimal accuracy and user experience, ensuring that Thomson Reuters customers have access to the latest GenAI advantages.
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