欧洲顶级银行选择 Strobe，取得良好效果
公司规模
Large Corporate
地区
- Europe
国家
- Austria
产品
- Compuware Strobe
- Topaz Workbench
技术栈
- Mainframe Systems
- SQL
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 金融与保险
适用功能
- 商业运营
用例
- 预测性维护
- 过程控制与优化
服务
- 系统集成
- 软件设计与工程服务
关于客户
IT Solutions Austria 是 Erste Group 的 IT 服务分支机构，Erste Group 是中欧和东欧领先的金融服务公司之一。该公司在七个国家/地区拥有约 46,000 名员工、2700 个分支机构和 1620 万客户。维护 Erste Group 数据中心运营的质量和成本效率属于他们的职责。2012 年，IT Solutions Austria 决定外包大型机运营。这一变化导致该公司重新评估其所有大型机供应商关系，看看是否可以通过进一步与其他供应商整合来降低成本。
挑战
IT Solutions Austria 是 Erste Group 的 IT 服务分支机构，Erste Group 是中欧和东欧领先的金融服务公司，其任务是维护 Erste Group 数据中心运营的质量和成本效率。2012 年，该公司决定外包大型机运营，这导致其重新评估了所有大型机供应商关系，以查看是否可以通过进一步与其他供应商整合来降低成本。IT Solutions Austria 已在使用 Compuware Strobe 分析其大型机应用程序的行为，并且非常看重 Strobe 提供的功能。但是，该公司考虑迁移到竞争解决方案以节省成本。
解决方案
s IT Solutions Austria 通过与两家公司的本地技术专家一起审查其要求开始了评估流程。与大多数金融服务公司一样，由于网上银行和移动应用程序的存在，Erste Group 的大型机交易工作负载和 IT 环境的整体复杂性大幅增加。识别和解决大型机资源消耗问题的能力成为控制成本和保障在客户满意度中发挥重要作用的应用服务水平的重要组成部分。Strobe 在所有决策标准上都明显超越了竞争对手。它为所有使用环境中的事务和批处理应用程序提供了对应用程序行为和资源利用率的丰富洞察。其易于使用的界面对于分布式员工和大型机专家来说都一样直观。它提供了对于在 Ops 和 Dev 团队之间快速、准确地解决问题非常重要的集成。
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