塔尔萨社区学院利用 ProcessMaker 实现流程数字化
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- ProcessMaker
技术栈
- Low-code BPM
- Workflow Software
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 教育
适用功能
- 人力资源
- 商业运营
用例
- 数字线程
- 过程控制与优化
服务
- 系统集成
- 软件设计与工程服务
关于客户
塔尔萨社区学院 (TCC) 是俄克拉荷马州塔尔萨的一所高等教育机构。每学期有近 30,000 名学生就读，是该州最大的两年制学院。TCC 在向美国原住民学生授予副学士学位方面位居全国第一。该学院由一个会议中心和四个不同的校区组成，分布在塔尔萨大都会区。学院雇用了 2,700 多名员工，其中包括 275 名全职教师。该学院依赖纸质申请，导致学生的响应时间明显变慢，教职员工之间的沟通也变慢。缺乏文档管理系统和自动化工作流程解决方案导致员工工作繁忙。
挑战
塔尔萨社区学院 (TCC) 是一所多校区机构，严重依赖纸质申请表和申请表。他们的员工很难及时获得批准，因为他们的纸质表格必须从一个校区送到另一个校区进行各种签字和许可。这导致其行政工作流程变得非常繁琐。该学院的流程 100% 是手动的，这使得文书工作变得很麻烦，审批过程也很耗时。TCC 依赖于每天运行两次的办公室间邮件系统，这意味着表格最多会有四到五个小时的延迟。塔尔萨的多校区组织、部门、教职员工和数据库管理需要一个足够强大的工作流程解决方案来支持整个企业。
解决方案
借助 ProcessMaker，塔尔萨可以保留其现有解决方案，同时利用其强大的工作流平台的功能。ProcessMaker 允许塔尔萨将其现有系统与新平台无缝集成，以协调其工作流程中的更多移动，这一动态对于部门间的成功至关重要。ProcessMaker 与 TCC 的许多系统无缝集成，包括财务、应收账款、发展办公室、人力资源、经济援助、学生咨询和学生注册。当前的毕业审批流程是电子化的，并且同时运行，允许申请审批速度大大加快。对于休假申请，TCC 员工可以查看自己的休假余额和任何待处理的休假申请。ProcessMaker 创新了塔尔萨学生考试中心的教师流程。从那时起，ProcessMaker 就将所有表格数字化，因此现在无论学生访问哪个考试中心，都可以在任何地方调出考试。
运营影响
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