University of Westminster Enhances Cybersecurity with CrowdStrike Falcon Complete MDR
公司规模
Large Corporate
地区
- Europe
国家
- United Kingdom
产品
- Falcon Complete managed detection and response
- Falcon Prevent next-generation antivirus
- Falcon Insight XDR endpoint detection and response
- Falcon Discover IT hygiene
- Falcon OverWatch managed threat hunting
技术栈
- CrowdStrike Falcon platform
- AWS virtual machines
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
技术
- 网络安全和隐私 - 云安全
- 网络安全和隐私 - 端点安全
适用行业
- 教育
适用功能
- 商业运营
用例
- 入侵检测系统
- 远程资产管理
服务
- 网络安全服务
- 系统集成
关于客户
The University of Westminster, established in 1838, is a prominent higher education institution located in London, England. It was the first polytechnic institution in London and one of the first in the U.K., founded to educate the city's working people. Today, the university enrolls over 19,000 students from 169 nations, offering many of them placements and work experience through partnerships with almost 200 organizations throughout the U.K. The university employs more than 2,000 people and is known for its diverse and inclusive environment. The institution offers a wide range of undergraduate and postgraduate programs across various disciplines, including arts, humanities, social sciences, and sciences. The University of Westminster is committed to providing high-quality education and fostering a supportive learning environment for its students. It has a strong focus on research and innovation, contributing to advancements in various fields. The university's location in the heart of London provides students with access to a vibrant cultural and professional landscape, enhancing their educational experience.
挑战
The University of Westminster faced significant cybersecurity challenges, including a high risk of ransomware attacks, lack of 24/7 threat detection and response, and a reactive security posture due to capacity constraints. The university's legacy antivirus software was insufficient to handle increasingly sophisticated cyber threats, leading to a high risk of attacks and potential reputational harm. The university's IT and security teams typically worked 9 a.m.-5 p.m. on weekdays, leaving a gap in security coverage after hours when most ransomware is deployed. Additionally, the expansion of IT facilities to support remote employees and students during the COVID-19 pandemic, combined with decreasing capacity and increasing workloads, resulted in a reactive security posture. The university also faced major security visibility gaps and blindspots, as its legacy security solutions couldn't provide unified visibility across a variety of operating systems. Implementing an in-house security operations center (SOC) was cost-prohibitive, and the additional staffing burden of a 24/7 security operation was not feasible.
解决方案
To address its cybersecurity challenges, the University of Westminster chose CrowdStrike Falcon Complete managed detection and response (MDR) to augment its in-house security team with responsive 24/7 coverage. This solution expanded visibility across all university systems and decreased the risk of cyber incidents and reputational harm. The university evaluated MDR solutions from two other security vendors but ultimately selected CrowdStrike due to the speed, scalability, and ease of deployment of Falcon Complete and the entire suite of tools the MDR team leverages across the CrowdStrike Falcon platform. The deployment was smooth and efficient, with the team installing the Falcon agent to more than 5,000 endpoints and 400 servers in four weeks. Prior to the university-wide deployment, security leaders opted to phase in the security software, first running a proof-of-value trial with about 200 devices and servers. The success of this pilot program eased any remaining concerns and secured the decision to proceed with the full deployment. The implementation of the lightweight Falcon sensor was quick and caused no performance issues, and the transition from legacy AV to CrowdStrike's next-gen AV was very smooth. The university now enjoys a detection response time of one hour versus the previous 24-hour response time, thanks to the 24/7 coverage of the Falcon Complete team.
运营影响
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