Qlik > 实例探究 > Using Business Discovery to Improve Business Performance

Using Business Discovery to Improve Business Performance

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公司规模
Large Corporate
地区
  • Europe
国家
  • United Kingdom
产品
  • QlikView Business Discovery
技术栈
  • Business Intelligence Tools
实施规模
  • Enterprise-wide Deployment
影响指标
  • Productivity Improvements
  • Customer Satisfaction
技术
  • 分析与建模 - 实时分析
适用行业
  • 教育
适用功能
  • 商业运营
用例
  • 过程控制与优化
  • 质量预测分析
服务
  • 数据科学服务
关于客户
kidsunlimited is the fifth largest childcare provider in the UK, offering high standards of care and education for pre-school children in over sixty nurseries. Established in 1983, the company operates children’s nurseries through well-located and maintained nurseries, and also offers childcare voucher services to employers. Headquartered in Wilmslow, Cheshire, kidsunlimited provides over 5,600 childcare places and operates two types of nurseries: both onsite and offsite workplace nurseries for blue-chip customers and independent nurseries open to the local community. The company is growing fast, consistently opening new sites across the UK.
挑战
kidsunlimited, a UK-based childcare provider, was facing challenges in managing its rapidly expanding network of over sixty nurseries. The company was struggling with its legacy financial and management reporting systems, which were unable to correlate information across different data sources. This led to the creation of multiple, individual reports and manual collation, a time-consuming process that often resulted in a lack of visibility at a local level. The company was in need of a solution that could improve communications and reporting, enabling it to have a centralised view of its operations across all its dispersed sites.
解决方案
kidsunlimited implemented the QlikView Business Discovery platform, introduced by QlikTech partner, Trustmarque. The platform was chosen for its ability to plug into and extract existing data from multiple data sources without having to change systems. The implementation was staged, with the initial deployment focusing on connecting the nurseries. It was later rolled out to the company’s headquarters and the deployment took less than three months. kidsunlimited also received training from Trustmarque and Differentia, which involved sitting down with the end-users and showing them how to use the system, as well as working with the company to understand what sort of reports would help the business.
运营影响
  • The QlikView Business Discovery platform helped kidsunlimited achieve a better understanding of its operations.
  • The platform enabled the company to communicate key information with nurseries such as financial results, contribution against budget, food costs, number of children, etc.
  • The platform also helped in forecasting, allowing the company to see immediately if they could provide the sessions required by parents.
  • The platform reduced telephone traffic and helped to provide a more professional service.
  • The platform also helped the company track trends in demand to help organise staff holidays.
数量效益
  • Significant efficiencies in reporting and analysis across the organisation – at least 2 weeks of manpower per month saved on reporting alone.
  • Near real-time access to key sales and nursery performance data.
  • Monitored results across all business functions recognised within 3 months of deployment.

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