公司规模
Mid-size Company
地区
- America
国家
- United States
产品
- FlowForma Process Automation
技术栈
- Digital Process Automation (DPA)
- IoT application
- ERP system
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Revenue Growth
- Customer Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 建筑与基础设施
- 运输
适用功能
- 物流运输
- 维护
用例
- 资产跟踪
- 实时定位系统 (RTLS)
- 车载远程信息处理
服务
- 系统集成
- 软件设计与工程服务
关于客户
客户是一家位于肯塔基州路易斯维尔的专业汽车租赁公司。他们为美国各地的公司和承包商提供真空卡车租赁和维护服务。这些专业车辆用于清除建筑工地上的泥土、钻井泥浆、钻屑、水泥和其他碎屑。该公司致力于为各种客户提供高价值服务,从小型建筑项目到拥有 6,000 名员工的建筑工地。该公司拥有七个分支机构,致力于数字化转型以改善其运营和服务交付。
挑战
该公司总部位于肯塔基州路易斯维尔,为美国各地的公司和承包商提供真空卡车租赁和维护服务。这些专用车辆用于清除建筑工地上的泥土、钻井泥浆、钻屑、水泥和其他碎屑。该公司专注于为各种客户提供高价值服务,从小型建筑项目到拥有 6,000 名员工的建筑工地。首席运营官是数字化转型的先行者,他认识到创新的技术解决方案将使组织获得市场领先地位并在租赁市场的高端取得成功。在他加入公司之前,透明度很低,缺乏高质量数据。七个分支机构之间的流程不佳,很难跟踪卡车。多个 IT 系统拥有难以集成的不同数据集。
解决方案
FlowForma 的北美合作伙伴 Pontem Innovations 推荐使用数字流程自动化 (DPA) 工具,让该业务更加以数据为导向。这位首席执行官立即就接受了这个建议。“最大的推动力是缩短从现场到供应商的沟通时间。在电子邮件、短信和语音邮件之间,人们可以通过大量信息挖掘出真正能推动事情发展的东西,”他说。有了 FlowForma Process Automation,这位首席执行官就拥有了一个绝对能推动事情发展的工具。FlowForma Process Automation 非常适合该组织对 DPA 工具的需求,这是一种用户友好的方法,更注重人而不是技术。它提供了一种易于使用、可扩展的方法,通过自动化和集成消除了低效的手动任务。创建的首批工作流程之一是卡车检查,其中车辆每个部件的图片都关联在一起,报告损坏情况,并由客户承担费用。FlowForma Process Automation 使业务关键流程变得可访问且透明,数据在七个分支机构之间无缝流动,为每辆卡车提供最新且准确的记录。
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
IoT System for Tunnel Construction
The Zenitaka Corporation ('Zenitaka') has two major business areas: its architectural business focuses on structures such as government buildings, office buildings, and commercial facilities, while its civil engineering business is targeted at structures such as tunnels, bridges and dams. Within these areas, there presented two issues that have always persisted in regard to the construction of mountain tunnels. These issues are 'improving safety" and "reducing energy consumption". Mountain tunnels construction requires a massive amount of electricity. This is because there are many kinds of electrical equipment being used day and night, including construction machinery, construction lighting, and ventilating fan. Despite this, the amount of power consumption is generally not tightly managed. In many cases, the exact amount of power consumption is only ascertained when the bill from the power company becomes available. Sometimes, corporations install demand-monitoring equipment to help curb the maximum power demanded. However, even in these cases, the devices only allow the total volume of power consumption to be ascertained, or they may issue warnings to prevent the contracted volume of power from being exceeded. In order to tackle the issue of reducing power consumption, it was first necessary to obtain an accurate breakdown of how much power was being used in each particular area. In other words, we needed to be able to visualize the amount of power being consumed. Safety, was also not being managed very rigorously. Even now, tunnel construction sites often use a 'name label' system for managing entry into the work site. Specifically, red labels with white reverse sides that bear the workers' names on both sides are displayed at the tunnel work site entrance. The workers themselves then flip the name label to the appropriate side when entering or exiting from the work site to indicate whether or not they are working inside the tunnel at any given time. If a worker forgets to flip his or her name label when entering or exiting from the tunnel, management cannot be performed effectively. In order to tackle the challenges mentioned above, Zenitaka decided to build a system that could improve the safety of tunnel construction as well as reduce the amount of power consumed. In other words, this new system would facilitate a clear picture of which workers were working in each location at the mountain tunnel construction site, as well as which processes were being carried out at those respective locations at any given time. The system would maintain the safety of all workers while also carefully controlling the electrical equipment to reduce unnecessary power consumption. Having decided on the concept, our next concern was whether there existed any kind of robust hardware that would not break down at the construction work site, that could move freely in response to changes in the working environment, and that could accurately detect workers and vehicles using radio frequency identification (RFID). Given that this system would involve many components that were new to Zenitaka, we decided to enlist the cooperation of E.I.Sol Co., Ltd. ('E.I.Sol') as our joint development partner, as they had provided us with a highly practical proposal.
Case Study
Airport SCADA Systems Improve Service Levels
Modern airports are one of the busiest environments on Earth and rely on process automation equipment to ensure service operators achieve their KPIs. Increasingly airport SCADA systems are being used to control all aspects of the operation and associated facilities. This is because unplanned system downtime can cost dearly, both in terms of reduced revenues and the associated loss of customer satisfaction due to inevitable travel inconvenience and disruption.
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
Case Study
Digitize Railway with Deutsche Bahn
To reduce maintenance costs and delay-causing failures for Deutsche Bahn. They need manual measurements by a position measurement system based on custom-made MEMS sensor clusters, which allow autonomous and continuous monitoring with wireless data transmission and long battery. They were looking for data pre-processing solution in the sensor and machine learning algorithms in the cloud so as to detect critical wear.
Case Study
Cold Chain Transportation and Refrigerated Fleet Management System
1) Create a digital connected transportation solution to retrofit cold chain trailers with real-time tracking and controls. 2) Prevent multi-million dollar losses due to theft or spoilage. 3) Deliver a digital chain-of-custody solution for door to door load monitoring and security. 4) Provide a trusted multi-fleet solution in a single application with granular data and access controls.
Case Study
Vehicle Fleet Analytics
Organizations frequently implement a maintenance strategy for their fleets of vehicles using a combination of time and usage based maintenance schedules. While effective as a whole, time and usage based schedules do not take into account driving patterns, environmental factors, and sensors currently deployed within the vehicle measuring crank voltage, ignition voltage, and acceleration, all of which have a significant influence on the overall health of the vehicle.In a typical fleet, a large percentage of road calls are related to electrical failure, with battery failure being a common cause. Battery failures result in unmet service agreement levels and costly re-adjustment of scheduled to provide replacement vehicles. To reduce the impact of unplanned maintenance, the transportation logistics company was interested in a trial of C3 Vehicle Fleet Analytics.