用例
- 添加剂制造
- 时间敏感网络
服务
- 测试与认证
关于客户
Vulcan 是一家私人控股公司,由 Paul Allen 和他的妹妹 Jody 于 1986 年创立。它负责监督家族的多元化商业活动和慈善事业。 Vulcan 拥有 800 名员工。
挑战
Vulcan HR 团队在打印工资支票的打印机时遇到问题。曾经发生过打印机停机的事件,而团队没有适当的监控来在发生这种情况时收到通知。
解决方案
Vulcan IT 团队使用 LogicMonitor 来监控打印机,并在机器进入空闲状态时向 HR 团队发出警报。他们还测试了是否可以通过收集器对设备进行 ping 操作来“唤醒”它们,这样就无需有人亲自到场来重新激活它们。
运营影响
数量效益
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