West Monroe 转而使用 LogicMonitor，在 6 个月内实现投资回报
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- LogicMonitor
技术栈
- Cloud-based monitoring
- ServiceNow
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 云计算
适用行业
- Professional Service
适用功能
- 商业运营
用例
- 预测性维护
- 基础设施检查
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
West Monroe Partners 是一家总部位于芝加哥的跨国管理和技术咨询公司。该公司专注于金融服务、私募股权和医疗保健等多个行业。在过去八年中，West Monroe 的复合年增长率达到 30%，这推动了其技术平台扩展的需求。West Monroe 发展最快的团队之一是其性能服务业务。该团队负责管理客户的持续 IT 运营，支持云和本地基础设施以及应用程序和安全管理。
挑战
West Monroe Partners 是一家快速发展的跨国管理和技术咨询公司，其本地监控平台面临挑战。硬件要求非常昂贵，升级需要大量人力，需要大量停机时间。支持不可靠，与供应商的合作关系正在减弱。该公司的现有工具多次出现中断，这已成为维护成本最高的应用程序。该公司需要一个可扩展、易于部署的监控解决方案，以跟上其 30% 的复合年增长率。
解决方案
West Monroe 决定改用基于云的基础设施性能监控平台 LogicMonitor。之所以选择 LogicMonitor，是因为它了解服务提供商的独特监控需求、可扩展性，并且愿意与 West Monroe 合作在短时间内实施解决方案。LogicMonitor 组建了一个快速实施团队来审核现有的监控框架，在 LogicMonitor 中重新创建它，培训 West Monroe 的内部团队，并在旧监控工具的许可证到期之前切换到 LogicMonitor。该项目在时间限制内迁移了 4,300 台设备，匹配相应的警报阈值和升级链，同时保持无缝的业务连续性。
运营影响
数量效益
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