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Microsoft Azure (Microsoft) > 实例探究 > Working as a team amidst disruption at the University of South Florida

Working as a team amidst disruption at the University of South Florida

Microsoft Azure (Microsoft) Logo
公司规模
Large Corporate
地区
  • America
国家
  • United States
产品
  • Microsoft Teams
  • Outlook
技术栈
  • Microsoft Teams
实施规模
  • Enterprise-wide Deployment
影响指标
  • Digital Expertise
  • Customer Satisfaction
技术
  • 平台即服务 (PaaS) - 连接平台
适用行业
  • 教育
适用功能
  • 商业运营
用例
  • 远程协作
  • 远程控制
  • 远程病人监护
服务
  • 云规划/设计/实施服务
  • 系统集成
关于客户
The University of South Florida (USF) is a large educational institution with multiple campuses located in Tampa, Sarasota-Manatee, and St. Petersburg. It is a significant player in higher education in the United States, with a student body of approximately 56,000 students. USF is known for its diverse range of programs and its commitment to innovation in education. The university also includes USF Health, which is dedicated to training the next generation of healthcare professionals. As a large corporate entity, USF employs over 10,000 staff members, making it a substantial organization in terms of both size and influence. The university is committed to providing high-quality education and has been proactive in adopting new technologies to enhance learning experiences.
挑战
When the COVID-19 pandemic hit, educational institutions worldwide faced unprecedented challenges. The University of South Florida (USF) was no exception, as it had to quickly adapt to the new reality of remote learning and collaboration. The university, with its multiple campuses and a large student body, needed a solution that could facilitate seamless communication and learning without compromising the quality of education. USF had already been in the process of transitioning to a unified technology environment, but the pandemic accelerated this need. The challenge was not only to continue educational activities but also to ensure the safety and health of students and faculty, particularly in the medical field where hands-on training is crucial.
解决方案
To address the challenges posed by the pandemic, USF turned to Microsoft Teams as a comprehensive solution for remote learning and collaboration. The platform allowed the university to create a virtual classroom environment that was both flexible and robust, meeting the needs of its diverse student body. Microsoft Teams enabled asynchronous learning through pre-recorded videos and synchronous sessions where faculty could engage with students in real-time discussions. This approach was particularly beneficial for USF Health, where medical education required adaptation to a virtual format without losing the essence of hands-on training. Additionally, USF implemented a telehealth solution using Microsoft Teams, allowing medical faculty and students to continue patient interactions remotely. This rapid deployment was achieved in just a few days, demonstrating the university's agility and commitment to maintaining educational standards.
运营影响
  • USF successfully transitioned to a virtual learning environment, ensuring continuity in education despite the pandemic.
  • The use of Microsoft Teams facilitated seamless communication and collaboration among students, faculty, and staff.
  • USF Health was able to implement a telehealth solution quickly, allowing medical education to continue without interruption.
  • The university leveraged Microsoft Teams for large-scale virtual events, such as town hall meetings, enhancing community engagement.
  • USF's IT teams and faculty adapted to the new technology, fostering a culture of innovation and digital expertise.
数量效益
  • By the end of the first week, USF Health had conducted 75 telehealth visits, which increased to over 1,400 the following week.
  • By April 6, close to 5,000 telehealth appointments had been completed using Microsoft Teams.

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