工人升降机：通过 FIELDMOTION 提高效率
技术
- 网络与连接 - WiFi
- 机器人 - 轮式机器人
适用行业
- 建筑物
- 电信
适用功能
- 维护
- 采购
用例
- 人员跟踪与监控
- 实时定位系统 (RTLS)
服务
- 系统集成
- 培训
关于客户
Workman Lifts 是一家总部位于北爱尔兰的公司，专门从事楼梯升降机的安装、维修、保养和拆除。该公司由 Bobby Workman 于 2008 年成立，自那时起一直与 NHSCT 签订合同。目前，他们管理着 1500 多部楼梯升降机的服务和维修合同。他们是 Safe T cert、Construction line 和 NICEIC 的成员，所有工程师都接受过产品制造商培训，并定期接受进修培训。该公司致力于提供高质量的服务，并始终寻找改善运营和效率的方法。
挑战
Workman Lifts 是一家由 Bobby Workman 于 2008 年成立的公司，专门从事北爱尔兰楼梯升降机的安装、维修、保养和拆除。自 2008 年以来，他们一直与 NHSCT 签订合同，目前管理着 1500 多部楼梯升降机的服务和维修合同。尽管取得了成功，该公司仍面临着一些挑战。他们主要担心的是新系统潜在的低效率、此类系统的成本效益、出现问题时可用的支持，以及在列表中添加和删除客户的难易程度。他们还承受着耗时的手动处理工作，其中涉及大量的打印、扫描和归档。这不仅减慢了他们的运营速度，而且使他们难以有效地管理工作。
解决方案
Workman Lifts 选择实施现场服务管理软件 FIELDMOTION 来应对他们的挑战。该软件易于设置，FIELDMOTION 团队在整个过程中提供全面支持。 Workman Lifts 将他们想要使用的表格发送给 FIELDMOTION 团队，然后由后者在系统中进行处理。提供了如何从办公室和现场角度使用该系统的培训。表格所需的任何更改都会立即完成，有时会在一两个小时内完成。该软件提供了多种有益的功能，包括资产管理、工作管理、移动应用程序和工作定价。资产管理功能使 Workman Lifts 能够处理预定工作并对紧急预约做出快速反应。作业管理功能可以根据工程师可用性、设备和库存等实时数据来分配作业。该移动应用程序允许工程师轻松记录文书工作并将其发送回办公室。作业定价功能向后台团队和客户提供实时作业进度，以便在作业完成后开具发票。
运营影响
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